We highly recommend Benjamin Franklin. Our serviceman (Joe) called 1/2 before arrival and was here on time. He was friendly, respectful, and answered all of my questions with great detail. He explained everything he was going to do before the work was completed. When he was finished, he cleaned up so well you'd never know he was there. You can be sure you're in excellent hands when you call Ben Franklin.
Montgomery County, MD | Kensington, MD (20895) | Chevy Chase, MD (20814, 20817, 20892) | Bethesda, MD (20854, 20814, 20817, 20827, 20818) | Potomac, MD (20854) | Rockville, MD (20850, 20851, 20852, 208153) | North Potomac, MD (20854, 20878) | Gaithersburg, MD (20876, 20878, 20880, 20879, 20877) | Germantown, MD (20874, 20872, 20876) | Clarksburg, MD (20871, 20842, 20841)
Having plumbing work done, whether it's for your home or business, can be incredibly expensive. That's why it's vital for you to ask a plumbing service the right kind of questions before you hire them. You want to do as much due diligence on your part as possible to get a professional who will not only do quality work but also charge you a fair price for it.
If you turn on your bathroom or kitchen sink in the morning to find brown or rust-colored water coming out of your faucet, don't panic. The discoloration is most likely due to old iron pipes or recent use of a hydrant or water main that disturbed the usual flow of water. Keep your water running for a minute or so and it should run clear after a while.
Montgomery County, MD | Kensington, MD (20895) | Chevy Chase, MD (20814, 20817, 20892) | Bethesda, MD (20854, 20814, 20817, 20827, 20818) | Potomac, MD (20854) | Rockville, MD (20850, 20851, 20852, 208153) | North Potomac, MD (20854, 20878) | Gaithersburg, MD (20876, 20878, 20880, 20879, 20877) | Germantown, MD (20874, 20872, 20876) | Clarksburg, MD (20871, 20842, 20841)
Our old water heater let go late at night and I started calling for help the next morning. Ben with Bayz called back within 30 minutes and offered to come out in an hour to look over. He came by right on time, provided an estimate for replacement (the heater had to go), and confirmed that the new heater could be installed today. I gave the go-ahead and Ben immediately began work to fully drain and then remove the old heater. He was personable and happy to explain what he was doing - and why - and after about an hour's work he let me know that he was going to pick up the new heater and would return in about an hour - which he did. Two hours after he returned I had a brand new fully functional water heater. I highly recommend Bayz as they provided professional service when promised and offered helpful suggestions/ideas when asked.

Our expert AC technicians provide tune-up services to Utah residents all along the Wasatch Front (and the Wasatch Back). These areas include Salt Lake County, Utah County, Summit County and Weber / Davis County and all their major metropolitan areas such as Salt Lake City, Orem / Provo, Ogden / Layton, Spanish Fork, Tooele, Lehi / Saratoga Springs / Eagle Mountain / Cedar Hills, Highland / Alpine / Cedar Hills, Draper / Sandy, South Jordan / West Jordan, Riverton, West Valley, and even Park City and Heber!
How do you know a company cares about the quality of their work? They stand behind it - that's how. At Benjamin Franklin Plumbing, the warranties and guarantees are industry leading because of our experienced technicians and the high quality parts we use. Our technicians are friendly, clean, polite, drug-free and experienced--and our techniques are state-of-the-art, guaranteed!
Even the smallest issues with your heating or air conditioning can quickly become an emergency. If your furnace is failing to produce heat, or your air conditioner is blowing hot air, call the air conditioning and heating repair company that you can trust. With emergency service available 24/7 by our trusted technicians, keeping reliable cooling and heating is easy all year long.
Anyway, Mr. Rooter did the work relatively quickly (it took them longer than they thought due to difficult soil), and their folks were friendly. Everythings better now in drain-town. If Mr. Rooter's price was not 2-3x what it should have been my review would be much better. I feel like (and I guess this is the way some plumbers work) that they charged what they could, not really what it should cost (with profit, of course).
“Don’t go to the Yellow Pages to find a plumber,” says Berkey’s Bill Stevens. “It’s like guessing lottery numbers. Anyone can make an appealing ad, but that doesn’t mean they are legitimate. In this industry, it’s easy for a plumber who develops a poor reputation to advertise under a different name. They come and go.” Even searching for someone online may end up being a scam using fake reviews. Instead, look for a plumber who is well-established in your community. Check the Better Business Bureau and read customer reviews at sites such as HomeAdvisor, Angie’s List, or Citysearch. Local contractors or plumbing fixture stores can also refer you to a quality plumber, according to Grady Daniel, who owns a plumbing company in Austin, Texas. “Most of these firms won’t work with bad plumbers.” Or simply ask your neighbors for a referral. A trusted plumber that consistently delivers quality service does not remain a secret for very long.
Mike was my plumber and he was fantastic! He was punctual, friendly, kind, and courteous! He diligently searched for the the unique part and replaced my bathroom tub drain. In addition, he replaced the vanity top, sink, and faucet in my guest bathroom. Both were well done. Mike worked fast and clean up after himself. The cost is a little pricey; however, I am a firm believer that you get what you pay for. I will request Mike's services again when I call Benjamin Franklin for additional services. Keep up the great work Mike. Ben Franklin management team - give Mike a raise!
This business does not give any indication of prices over the phone and say they do not "charge by the hour, but by the job". It turns out they have a price list that is fixed for types of jobs, but they won't even give you those prices over the phone. They charge $100 for the call out, although they say it's not a call out fee, but just to protect themselves from no shows. BUT, if you don't accept their quote to do the job, they charge you the $100 anyway. Sounds like a call out fee to me. And since you can't get any indication of what the job will cost before they come out, you're kind of stuck with it even if the quote is ridiculous. Their rates are way over what you would expect for the job. We paid $348 to unblock a drain, a job that took between 60 and 90 minutes. I won't be calling them again.
If it’s a toilet issue you’ve got, you’re sure to find the right toilet parts and replacement pieces – including shutoff valves and supply lines – to get your toilet in tip-top shape. We’ve also got shower parts and shower valves, sink parts and faucet parts, as well as everything for bathtub repair – all to get your bathroom up and running in top-top shape.
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