I had a problem with my hot water heater. I called the local franchisee of MR. Rooter. My first mistake was that I didn't check the reviews. With a lot of bad reviews I would have known better and stayed away. That was my fault. I blame myself. 2 people came out to repair my water heater. I don't know why they would send 2 people but I should have realized that something was wrong. I showed them the water heater and within 10 seconds they started with "your water heater is old and it's not worth repairing"... Wait a second. I called for a repair and now they are trying to sell me a new water heater. They never even bothered to look at the heater or try to determine what's the matter. They never bothered to bend down and light it or try and do anything. They saw that it was 1 year past the warranted date and then went into selling mode.
Worst contractor experience ever. Vlad came out to replace a pedestal sink and toilet set in our master bathroom. He cracked our $300+ sink basin and installed the toilet improperly causing hazardous sewer gas to enter our home. We have since purchased a new sink basin and hired a handyman to install it who, to our dismay, found that Vlad had removed the rubber washers from both the hot and cold faucet supply lines. Now we will need to call the handyman back to take apart our brand new toilet to determine what is causing the sewer gas smell.
East Texas Leak Locators is a Veteran Owned business that specializes in sewer & pipe repairs, shower & tub repairs/installations, kitchen & bath faucet repair/installations, sink repairs/installation, plumbing inspections, water filtration, water softening, garbage disposal repair/installation, toilet repair/replacement, drain cleaning, drain camera inspections, leak detection/repair, plumbing repair/installation and back flow prevention.
Called for mainline sewer clean out and once they got there they started the upsell. Ran snake down the line, said it was to laden with roots needed to use the hydro jet at an increased price. Then after that they ran a camera down and said the line was crushed had to dig up section and replace the damaged portion. After almost 2 days they then say the section they thought was bad is now prepared but another 37 feet needed to be repaired... They could recline at a cost of 250.00 per foot... Needless to say, told them to hit the road... Stay away from these franchise crooks.
Sometimes, a repair job isn’t quite enough. When this happens, we offer expert plumbing installation services from our professional plumbing contractors. We strive to offer customers high-quality water heater installation service, water heater replacement, home water filtration installation, and more. We always suggest the most cost-effective repair or installation options to make sure that our solution meets your needs and your budget.

Homeowners in and around Boise, ID count on Master Rooter Plumbing for superior, home plumbing solutions. We’re a full-service plumbing company with expert contractors that are available 24 hours a day to assist you. We offer a range of plumbing services, including pipe cleaning, pumping service, septic system installation and maintenance, grease trap cleaning, water heaters installation and service, and water softener system installation and repair. Call 208-955-8533 today to request a plumber.
Our old water heater let go late at night and I started calling for help the next morning. Ben with Bayz called back within 30 minutes and offered to come out in an hour to look over. He came by right on time, provided an estimate for replacement (the heater had to go), and confirmed that the new heater could be installed today. I gave the go-ahead and Ben immediately began work to fully drain and then remove the old heater. He was personable and happy to explain what he was doing - and why - and after about an hour's work he let me know that he was going to pick up the new heater and would return in about an hour - which he did. Two hours after he returned I had a brand new fully functional water heater. I highly recommend Bayz as they provided professional service when promised and offered helpful suggestions/ideas when asked.
Started to install a toilet tank repair kit on a Saturday morning but ran into trouble with trying to remove rusted bolts. Called Mr. Rooter and had to pay $100 upfront to have a tech come to the house. Told me it would cost $700 dollars to fix the toilet. I didn't want to lose the first $100 so I agreed. He used the repair kit I bought at Home Depot, didn't subtract the cost from the bill, and they email you the receipt which is not itemized. Came home Tuesday and the toilet was leaking from the bolts that hold the tank to the bowl. Called at 2 PM and no return call the rest of the day. Called again at 4 AM Wednesday morning and waiting for someone to come back and fix it. Wish I had read the reviews here before I called them.
This is the third time I have called upon Master Rooter. The previous two experiences were around 2 years ago, Frank (master plumber) came to the house assessed the situation and repaired it within a timely manner. I say timely, considering what he was up against, with rust and residue cemented around my 30 year old pipes. He went over and beyond to complete the task correctly and kept an upbeat attitude about it. He was honest and informative. And because of this, there was no question when I was in need of plumbing maintenance today as to who I would call. Frank arrived with a smile and ready to work. Plumbing maintenance is no easy task, especially in old homes. Frank immediately found the problem behind the walls and went out of his way to keep the repair at a reasonable cost. There is no question as to who I will call on next time. Frank has proven himself to be honest, thoughtful and willing to educate the customer. His character and work ethic are a testament to the company that he works for. I highly recommend Master Rooter Plumbing. Thank you Frank!

Thank you so much to Mr. Rooter Plumbing for your great service. Ken, Jim and Vinny were amazing!! A job that I have been dreading for a while became inevitable. They were super, very patient with my panic and anxiety, and did excellent work. And as if that all wasn't enough...they did the job at considerably less cost than what I was expecting/dreading. They did the job for even less than what I was quoted for the work nearly 18 months ago from a competitor! Thank you so much!
No job is too large or small for our plumbing contractors at Service Professor. Our fully licensed and insured Michigan plumbers stand ready to do the job. Let us show you what it means to have a fully trained technician undertake all your plumbing repairs. Enjoy the difference that quality parts and well-stocked vans can have in quickly solving your plumbing problems.
Exceptional service is something that we provide to all of our customers, without exception. From the time that we arrive at your home to the moment we leave, you will receive our full and undivided attention and your plumbing problem will become ours to solve. At Action Auger, every plumbing service call that we take is important to us because your complete satisfaction is important to us. We are committed to getting the job done right the first time.

Thank you for taking the time to review Mr. Rooter Plumbing. We apologize you are not satisfied with the service you received and we will make sure that a manager reaches out to you within the next 1-2 business days to discuss the concerns you have.  We sincerely hope that together we can figure out a better solution in the future, to achieve 100% customer satisfaction.

For over three decades, Snake 'n' Rooter Plumbing Company has proudly served the Greater Kansas City, Topeka, and Lawrence communities. Our family owned business was built on the foundation of “Quality, Service, & Integrity first”. From a clogged drain or leaky pipe, on to emergency plumbing repairs, our certified technicians can help you get it fixed when called upon. All technicians are required to deliver the clean and courteous service that you expect. We are available 24 hours a day, 7 days a week, with no additional charges incurred for service on night’s, weekends, or any holidays. With nearly 80% of our service calls completed with returning customers, we take tremendous pride in the level of quality and overall service that we provide on each and every service call executed. Any problem, any job, Snake 'n' Rooter Plumbing Company can handle it!

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