This information is not intended as an offer to sell, or the solicitation of an offer to buy, a franchise. It is for information purposes only. Read More Currently, the following states regulate the offer and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington, and Wisconsin. If you are a resident of or want to locate a franchise in one of these states, we will not offer you a franchise unless and until we have complied with applicable pre-sale registration and disclosure requirements in your state. Read Less Mr. Rooter is a registered trademark of Mr. Rooter LLC Copyright © 2017 Mr. Rooter, All rights reserved. All Mr. Rooter Plumbing Franchise Locations Are Independently Owned And Operated.
Taking a personalized approach to every job, we meet your specific requirements, address your concerns, and complete all work quickly.  Browse our comprehensive list of services, give us a call for more information at 208-955-8533, and take advantage of superior customer service.  At Master Rooter Plumbing, we make sure you never need to go anywhere else.  We Have It All!
Whenever you make a large purchase, you always request a receipt, right? Well, you will want a written warranty for any work or repairs done to the plumbing in your house. You want someone that's doing major maintenance or repair work on your house or commercial building to stand by his or her labor. Before you hire a plumber, ask him or her if they offer written warranties.
You can’t always plan for a plumbing emergency but knowing exactly what to expect for your repair costs can help relieve some of the pressures that come with a plumbing emergency. Our trustworthy plumbers will determine your problem and the price we quote is always the price you pay. Understanding the price upfront allows you to remain in control of your plumbing from start to finish while giving you peace of mind while we complete the repair.

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Started to install a toilet tank repair kit on a Saturday morning but ran into trouble with trying to remove rusted bolts. Called Mr. Rooter and had to pay $100 upfront to have a tech come to the house. Told me it would cost $700 dollars to fix the toilet. I didn't want to lose the first $100 so I agreed. He used the repair kit I bought at Home Depot, didn't subtract the cost from the bill, and they email you the receipt which is not itemized. Came home Tuesday and the toilet was leaking from the bolts that hold the tank to the bowl. Called at 2 PM and no return call the rest of the day. Called again at 4 AM Wednesday morning and waiting for someone to come back and fix it. Wish I had read the reviews here before I called them.

Our preschool was in a bind with a clogged toilet and our typical plumber was busy so we took a chance with mr. rooter. They charged us 3 times what we typically pay, screwed the toilet bolts too tight and broke the flange but didn't notice at the time. For a month, we had a slow leak that finally became apparent and when we asked them to come back out, they admitted that the last technician broke the flange but "now this was a bigger problem that will need the floor torn up to fix, would you like a quote to fix it?" No thank you, I would not like an overpriced estimate to fix the mistake you previously made. Somehow, O'neil plumbing pulled through again without tearing the floor up to fix this mistake made by Mr. Rooter. Never again


I had a clogged main drain pipe. Mr. Rooter came out and unclogged it, but let me know it was going to clog again since all they could do was push through the clog, but not jet the main pipe since we didn't have a "clean out." We got a quote from Mr. Rooter, which seemed high (and was, based on after the fact research), but when the drain clogged a few days later we needed to get the system taken care of, and didn't have time to get other quotes (I tried, but couldn't get anyone else out that day for comparison).


Thank you for taking the time to provide us with your feedback. We will have a manager reach out to you to discuss what happened. We want to sincerely apologize for the issues with your appointments. We greatly value our customer service and will work diligently to ensure a similar situation does not occur again in the future. While we understand that we, as a company, have faltered, we are appreciative of the opportunity to learn and grow as a company. Read more
They advertising 24/7 service, when I called on Sunday February 11 2018, I was told Sunday service was not available. I even called twice to be sure I heard the correct information. Again I was informed no service on Sunday. I mentioned their advertising said 24/7 service. I was told no service on Sunday. I asked what 24/7 meant and did not get an answer. I am Advantage Plan member but this made not difference. This is a complete waste of money. Don't buy the Advantage Plan. This company is a complete fraud.
I contacted Mr Rooter to give me an estimate on a new tankless water heater I was looking for. Trevor came out, and he was the nicest guy and we went over all the details and information, and he told me he would give me quotes on two different systems, and I never got the quote on the second system. Their office followed up a couple times, and i had to ask for the model number for the Rinnai they were going to use, and i got all of that. I got the estimate from Tracie Hawkins in their office and i responded back to her e mail, the same day, asking for them to give me another estimate with the same Rinnai Water heater that i had been quoted with from other installers, and she never responded. Its almost a month later and I still have not heard back. I recommend that you try other plumbers if your going to be doing a large project. This was a $6000 plus project, i would have thought they might have had a little more interest in getting the job.
Water is a necessary part of living in our homes so before the project begins, ask when the main water valve will be turned off and how that might affect the rest of the home. A good plumber will be aware that your family may need access to the room they're working in – request that your plumber stick to a schedule so that expectations are clear. Find out if your plumber needs access to the driveway or any other part of your home.

Gogo Rooter also offers plenty of ways to save money – book online and save 10%, and be sure take a look at our coupons page to save even more! As a trusted plumber in San Jose, Gogo Rooter looks forward to helping you out with all your plumbing related needs and problems. Broken faucets, clogged pipes, slow drains, or unflushable toilets are no match for our team of experts. Call us today to schedule your appointment and learn more about how we can flush your problems away!\
For solutions to all your plumbing problems, big or small, look no further than ARS®/Rescue Rooter®. Whether it’s a simple fix like repairing a leaky faucet or something more extensive like installing a brand new high-efficiency water heater—or even responding to a plumbing emergency—your local plumbing expert will provide prompt attention, up-front estimates, and quality service. Professional and experienced, our On-Time Plumbers® are always at your service.

Mr. Rooter was the most price competitive of the 3 bids I had on sewer repair. Their initial project kicked off in a timely manner before being dragged down by delays. Eventually the project was "complete" - however no walkthrough or signoff occured. My project manager then quit Mr. Rooter. As the weeks went on I started to get calls asking for final payment, even got 1-2 offers to have people "stop by" to go over my project with me. Nothing materialized. Eventually they mailed me the paperwork and ran my credit card on file. For $10K I have an allegedly fixed sewer and some paperwork from the city... However, I cannot recommend this company's customer service.

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