They came out for a running toilet complaint. I was told that the fill valve needed to be replaced, that the toilet tank had to be taken off, & all parts inside needed to be replaced. I was quoted $272.00. Yes I am a woman, but a stupid woman I am not! A brand new toilet can be purchased for $119.00. I called someone else. It turned out to be a leaky flapper ($8.00 part) & it took 5 minutes... $40.00 charge!!! Shame on Mr. Rooter for trying to take advantage of a woman… Beware.
No matter what your plumbing needs, you can count on Benjamin Franklin Plumbing® to provide you with quality professional plumbing services. No job is too big or too small - from the leaky toilet, to the bursting sewer pipe in the front yard - we fix it all! Whether you need new plumbing equipment installed or existing equipment repaired, we’re here to help. We offer a full range of plumbing services, including installation, repair or replacement.
Most blog writers make money from the links they include, so if someone is reading this and decides to click on a link and purchase the item, they receive a small sales commission per se. Mind you it takes hundreds to thousands of these blogs ranking high in google searches (I’m sure you have an issue with most people using googleopoly as well) in order to make any real money at it, but until other brands get on the bandwagon and pay instead of hoping for free advertising, great bloggers will continue to use what pays the bills. Or at least kicks you back a free tank of gas or two a year.
We had scheduled this company to come look at and replace our drum trap last week Saturday between… We had scheduled this company to come look at and replace our drum trap last week Saturday between 10am-2pm. They called around 12pm and said that they were behind schedule and short staffed and couldn't make it. They said they would reschedule the work for the following Saturday. Today is that rescheduled Saturday and they called saying they would arrive around 11:30am. They called back and said they were running behind again and it would be more like 12:30-1pm. They called back again and said the worker looked at the pictures and isn't comfortable doing the work. What a run around, what a waste of our time, what a joke. Poorly managed company. Read more
With all the freezing weather our city has had, my dad had a problem with his water pipes and I told him to call BL plumbing service. From the first phone call he made, the company gave him the most remarkable customer service. The dispatcher promptly made an appointment for him and within a couple of hours 2 workers were at his home working on the problem and fixing his pipes! The workers were very kind, helpful and extremely courteous to my dad. Not only was the work done quickly, but also, the cost of the repair was more than fair. I am so grateful for the service that was given to my dad and I will highly recommend this company to anyone needing plumbing work.
I had Wiese Plumbing out in response to a home warranty claim. Every step in the process was easy. I submitted the claim as non-emergency in the evening and the office called me first thing the next day to set an appointment. They gave me a 3 hour window. Before arriving Tim called me while he was on his way. He was kind and took time to show me what he was doing/had done. He told me to reach out if there were any issues and they would come right back. I highly recommend Tim and Wiese to anybody looking for a plumber who does things right.
Thank you for taking the time to provide us with your feedback. We will have a manager reach out to you to discuss what happened. We want to sincerely apologize for the issues with your appointments. We greatly value our customer service and will work diligently to ensure a similar situation does not occur again in the future. While we understand that we, as a company, have faltered, we are appreciative of the opportunity to learn and grow as a company. Read more
If nothing inside the home was altered you should not be getting a smell. Personally I'm confused as to why the repair person would have left the original line there and ran another one through a new hole. I would have pulled the old line up, ran the new line (in PVC) and used the same hole in the septic tank instead of creating a new one. Did he seal up the hole in the tank from the old line?
"Michael completed an emergency repair for us on a Sunday night-- I wasn't having any luck finding plumbers that could handle an emergency repair. We had a constant stream of water coming out of our main water valve shut off in the house. We couldn't find the outside turn off valve- so we were in trouble. He came out right away, showed us how to turn off the main line into the house (we could find the box, but not the valve to turn off) and then repaired the inside valve. Costs were very reasonable for a Sunday night emergency call. We'll be installing a tankless water heater soon and he will get our business! Highly recommend!!"