Had my master bath toilet replaced, as I was told it may still have problems if repaired. The plumbers had to leave and go buy a new toilet and then come and instal it. The first quote was 540.00 to repair, or 977.00 to replace. Both were OUTRAGEOUS. After asking to talk to the manager, the instal price was 775.00. Still very high, but better. Would not recommend this company. At least its done.

We called Mr. Rooter on a Thursday, due to a problem with a kitchen sink being clogged. Two employees of Mr. Rooter came out and said they were not able to remove the clog. They sent their camera through the drain and said that they believed we had a collapsed pipe. They said it would be necessary to dig up the area the pipe was under - and it would cost $4,000 (50% of it due immediately). They said they would send out workers on Friday. On Friday two servicemen came to the house and said they needed to excavate the cement In our office, located in the finished basement of our home. They jack-hammered out the entire length of our office room. Then they cut a hole in the pipe they had uncovered, and lots and lots of what they call "kitchen core" oozed out of the opening.


Alphabet City, Battery Park City, Bowery, Carnegie Hill, Chelsea, Chinatown, Cooperative Village, East Village, Greenwich Village, Harlem, Hell's Kitchen, Inwood, Kips Bay, Koreatown, Lenox Hill, Lincoln Square, Little Germany, Little Italy, Lower East Side, Madison Square, Manhattan Valley, Marble Hill, Morningside Heights, NoHo, NoLita, NoMad, Peter Cooper Village, Rose Hill, SoHo, TriBeCa, Tudor City, Two Bridges, Upper East Side, Upper West Side, Washington Heights
This is the third time I have called upon Master Rooter. The previous two experiences were around 2 years ago, Frank (master plumber) came to the house assessed the situation and repaired it within a timely manner. I say timely, considering what he was up against, with rust and residue cemented around my 30 year old pipes. He went over and beyond to complete the task correctly and kept an upbeat attitude about it. He was honest and informative. And because of this, there was no question when I was in need of plumbing maintenance today as to who I would call. Frank arrived with a smile and ready to work. Plumbing maintenance is no easy task, especially in old homes. Frank immediately found the problem behind the walls and went out of his way to keep the repair at a reasonable cost. There is no question as to who I will call on next time. Frank has proven himself to be honest, thoughtful and willing to educate the customer. His character and work ethic are a testament to the company that he works for. I highly recommend Master Rooter Plumbing. Thank you Frank!
For over three decades, Snake 'n' Rooter Plumbing Company has proudly served the Greater Kansas City, Topeka, and Lawrence communities. Our family owned business was built on the foundation of “Quality, Service, & Integrity first”. From a clogged drain or leaky pipe, on to emergency plumbing repairs, our certified technicians can help you get it fixed when called upon. All technicians are required to deliver the clean and courteous service that you expect. We are available 24 hours a day, 7 days a week, with no additional charges incurred for service on night’s, weekends, or any holidays. With nearly 80% of our service calls completed with returning customers, we take tremendous pride in the level of quality and overall service that we provide on each and every service call executed. Any problem, any job, Snake 'n' Rooter Plumbing Company can handle it!

Plumbing Repair

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