11/21/2017 We greatly apologized that we were not able to keep our scheduled appointments with you. We would… We greatly apologized that we were not able to keep our scheduled appointments with you. We would love the opportunity to be able to rectify the situation. We would like to thank you for taking the time to speak to the manager who reached out to you yesterday regarding the situation. Hopefully, we can work with you toward a positive solution going forward. We appreciate the honest feedback, without it we cannot continue to grow and improve as a company. Read more
Since 1991, we have provided our customers with dependable plumbing services—everything from replacing or installing kitchen and bathroom faucets, water heaters, hose bibs, and ice makers to whole or partial house re-piping, installing pressure reducing valves (PRVs) to aid in water conservation efforts, repairing leaks in water lines, or providing all new plumbing for remodels, room additions, or new house construction. We charge by the job, not by the hour.
Mr. Mohammad Bagheri from Mr. Rooter stopped by to assist in replacing a bunch of old valves around the unit. He had a fantastic attitude and was courteous and worked fast alongside his partner. I greatly appreciated him breaking down the cost for each individual part to ensure I knew what I was paying for, and walking me through the areas of work to inspect their workmanship.
A representative came to my home because of sewer problem. He told me they don't do septic tanks and that's the problem then tried to charge me $498 for a visit which took only one hour. He only ran the line, but was unable to fix the problem. After I threaten to report them to the Better Business Council, he reduced the fee to $198. Then, he told me to get a membership which we be $298 and I can get 15% off next service. He then told me to call him after the septic company cleans the tank and he will run a jetser for $950, but he would give me a $15 discount.
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Need a plumber to add to your network? There is one name in Evansville you can count on for 24/7 emergency help: Bud’s Plumbing & Repair Service! Enjoy fast turnarounds, top notch workmanship, and competitive pricing. Everything we do is transparent so there are never any surprises. Call us today at (812) 618-9638 to discuss your plumbing needs and be on your way to better indoor comfort in no time!
We called Mr. Rooter because we had a leak from our kitchen sink and they responded quickly to my surprise. Mike Farnsworth shows up and gets right to work and doesn't give us an estimate for the work before he started. He ended up replacing a broken pipe in our basement that took 15 minutes and he plunged our tub and sink as well. He wasn't even here for an hour and he charged us $650 dollars! We refused to pay that much because it wasn't reasonable, so he took us to court and he ended up lying in front of a magistrate claiming he worked for 2 hours and did all these repairs, even though after he had left the sink was still leaking and the drains did not work at all!