Update - I received an apology and gave the company a second chance. The team sent out were friendly, timely and knowledgeable. Called for what may or may not have been a minor job. Appointment made for the following day. It was then rescheduled. Another appointment made and again I received a call seeking to reschedule whilst I was at home waiting for them to appear. Although I'm a stay at home Mom I still don't appreciate waiting around for hours when I could be out doing something fun with my sons. Especially as this was the second time and there was no apology. Not impressed in the slightest. Shoddy service of the highest
Plumbing professionals on the Handy platform offer permanent solutions to plumbing problems, saving you time and money. With their experience and expertise, they'll be able to protect you against a range of hazards, such as exposure to foul water and even flooding. Often, these hazards are caused by an unqualified homeowner, thinking they can tinker their way to success. Using a professional and local plumber, you don't need to run those risks. However, Handy isn't just for the big jobs—you can book a cheap plumber for work of any size. Whether you need a clogged drain dealt with or a full-scale water heater installation, booking local plumbing services through Handy ensures that the job is done right the first time.
Severe plumbing emergencies can cause a lot of collateral damage and result in high costs if not addressed immediately. For example, if your basement floods at 2:00 A.M., it’s vital that an emergency plumber visits right away to resolve the problem and prevent further water damage. Our technicians can arrive at your residence as soon as possible, bringing state-of-the-art equipment to address the situation, complete the job in a timely and efficient manner, and get your household plumbing systems back to normal quickly.
The worst experience with a plumbing company ever. Don't believe a bit of their ad and commercial. Bunch of thieves. Start with the receptionists who are rude, unprofessional and nasty. You feel like you need to hang up right there. You get an appointment for next day. Next day, someone call you saying the man is on his way. Be there in 20 min. That goes for 30, then 40 then 60. You call the office and they lie saying he is stuck in traffic!!! It's about 11:00 o'clock am and it's best time of day to drive (maybe he stopped for breakfast at...) Then here he comes after 1:30 minutes. He checked the grinder by plugging the power cord, and started beeping and alarm went off then circuit breaker went off. He concluded in 3 minutes that it's an ELECTRIC problem and insisted that I call electrician.
Call them out to unstop a kitchen sink drain. First tech arrived, ran a snake machine thru the clean out, said he needed someone else to come out with a water pressure machine, so we waited for them to show up after his other job was done. When he did show up all the man did was put the water hose into the cleanout, flush out the pipe, then they gave me a bill for 583.62. I do not ever recommend using this company, they will rip you off, needless to I'm fighting the bill. Please don't fall victim to this place, pick another plumbing company. No place on earth charges 583.62 for flushing out a drain pipe. This company is cheating and extorting money from its customers.
“Excellent service, we had frozen pipes, we called and they arrived within 1/2 hour. Suggested we heat a certain area of the house to help defrost the pipe. Called the next morning letting them know it did not work. They arrived within 2 hours…….he explained every step of the way. After several hours we had water! I highly recommend this company!! We will definitely call them again.”
Every family will be faced with plumbing problems from time to time, but that does not mean that they must deal with those problems on their own. In fact, it is best if plumbing problems are dealt with by a professional plumber who has the skill and experience to leave your systems safe and functioning. Without the help of a licensed plumber, a homeowner may be saddled with a plumbing issue that they simply cannot overcome on their own. At Petri Plumbing, we are an experienced Manhattan plumber ready to help you and your family with all of your plumbing issues, take a look at what your neighbors are saying in our customer reviews.
Not all plumbing companies can guarantee up-front pricing, superior workmanship and parts, licensed and insured plumbing contractors, and courteous support from uniformed professionals. Whether you are in need of drain cleaning or would like to schedule a plumbing inspection for your home, Mr. Rooter's plumbing services can handle it all! Our skilled plumbers are knowledgeable and equipped with the latest tools needed to achieve optimal results. Give us a call at (855) 982-2028, or request a job estimate online.
Worst contractor experience ever. Vlad came out to replace a pedestal sink and toilet set in our master bathroom. He cracked our $300+ sink basin and installed the toilet improperly causing hazardous sewer gas to enter our home. We have since purchased a new sink basin and hired a handyman to install it who, to our dismay, found that Vlad had removed the rubber washers from both the hot and cold faucet supply lines. Now we will need to call the handyman back to take apart our brand new toilet to determine what is causing the sewer gas smell.
My parents are in their middle eightys and my mother is at home with cancer. They live in SaintAugustine Florida.My problem is their two toilets will not flush all the way down the drain. I. have been down there twice to help them but I cannot drive 1200 miles each time they have a problem.So for now I would like to know what I can translate to my father over the phone to remedy this situation. Thank you very much Ray Dupuis.
Instead, you will be guided every step of the way. A friendly representative will greet you at your first phone call and work with you to schedule a convenient appointment time. Our plumbers take the time to listen to your concerns, address all of your questions, and make sure you receive the type of service you expect. This leaves no room for surprises.
I had an outside drain plugged up and called Mr. Rooter on a Friday afternoon and they scheduled a service tech the following morning. Ryan showed up on time, took a look at the issue (tree roots as I suspected) and provided an estimate before starting any work. Ryan was courteous, professional, and knowledgeable. He took his time to make sure the roots were thoroughly cleaned out which I appreciated.
A representative came to my home because of sewer problem. He told me they don't do septic tanks and that's the problem then tried to charge me $498 for a visit which took only one hour. He only ran the line, but was unable to fix the problem. After I threaten to report them to the Better Business Council, he reduced the fee to $198. Then, he told me to get a membership which we be $298 and I can get 15% off next service. He then told me to call him after the septic company cleans the tank and he will run a jetser for $950, but he would give me a $15 discount. The septic company resolve the issue for $300. Mr. Rooter has already has a bad rating on consumer affairs, but I didn't realize his unethical practices until I called for service.
Drain issues are common in the Denver area, but we can put a stop to your problems quickly. We offer a variety of drain services that not only fix current problems but prevent future issues. Our state-of-the-art video inspection service allows us to identify issues quickly, and then we come up with the best plan for your needs. We quickly clean drains, repair sewer lines, and more. Your water will drain freely once we finish the job.
Dripping faucets, running toilets, and aging water heaters can be more than a nuisance. Left unchecked, these everyday hassles can have a significant impact on your family’s water and electric bills. Larger plumbing emergencies like busted pipes, clogged drains, and broken garbage disposals can make it difficult or even impossible to care for your home and family the way you want to. Large or small, your plumbing emergency is Service Professor’s priority!
Water heaters are tasked with heating the water that passes through the pipes to every shower, tub, and sink. These heaters are also supposed to heat water for the washing machine and dishwasher. These units can hold up for a long time, but may begin to cause problems over time. When the heater does not heat water properly all the time, leaks, or makes odd noises, homeowners will know that there is a problem. A water heater that begins to leak could start flooding the house at any moment. A water heater that makes odd sounds could be under pressure and about to burst. In each of these cases, it could be dangerous for the homeowner, and only a licensed Manhattan plumber can fix the problem or replace the water heater altogether.
I had Wiese Plumbing out in response to a home warranty claim. Every step in the process was easy. I submitted the claim as non-emergency in the evening and the office called me first thing the next day to set an appointment. They gave me a 3 hour window. Before arriving Tim called me while he was on his way. He was kind and took time to show me what he was doing/had done. He told me to reach out if there were any issues and they would come right back. I highly recommend Tim and Wiese to anybody looking for a plumber who does things right.
We needed a sewer scope to include with the documentation for selling our house. The Company needed to reschedule and knocked $50 off the $250 they charge for this service. So far, so good. The plumber shows up and finds our clean out is inaccessible due to a stripped screw holding the cover in place. He decides the best route is to remove the toilet and perform the scope from there. He is super polite and didn't charge us for the additional effort required. Still, so far, so good. The scope work is performed and we are told there is a small root intrusion in the line. Now the fun begins... how small is small and how far out is it located? "We can't tell you, we don't know - you can see the video". We explain that we need a accurate report for our documentation. The plumber then prepares our bill and results but includes a reference to $5300 of recommended work. We have had no issues with this sewer. Adding a recommendation to the scope is not going to look good to a potential buyer. We ask for the recommendation to be separated out from the bill. Okay, they can do that. But, the invoice still shows the reference to the recommendation. We did not ask for a recommendation, just the scope. The plumber seemed to understand but referred it to his supervisor. The supervisor doesn't seem to understand. All they appear to want is to attach this $5300 to somebody - either us or a potential buyer. Did I mention that there are no problems with our sewer. We merely want full disclosure and the buyer can go from there. This recommendation that Mr. Rooter refuses to remove is a scare tactic that could affect the sale of our house. Thank goodness we're only out $200 and totally irritated with trying to explain this issue over and over again to only be stone walled. The solution is to use a different scoping service and make sure they understand what we need before we hire them. Now, my personal rant. Listening to their male centric misogynistic phone hold advertising is disgusting. Even though my husband handled this issue, I'm a trades woman and am skilled in construction and know more than average. Why Mr. Rooter doesn't supply their plumbers with a screw extractor or the skills required to simply remove a stripped screw is beyond me... Why the company can't provide a simple scoping of the line without an upsell is frustrating. We will not recommend their services or use them in the future. Update: Just got the written "estimate". Not even close to what we asked them to do. This place is only going to try to get into your pockets as deep as they can. We asked for an accurate scope of the sewer line (that's what we paid for).
At Wayne’s Plumbing Repair, we proudly serve Charlotte, Matthews, Mint Hill, Indian Trail, Pineville, and Weddington, North Carolina with professional plumbing services. We can replace fixtures, install pressure-reducing valves (PRVs), repair water lines, or even install plumbing in a newly built home. Our friendly and knowledgeable technicians are even available for emergency service 24 hours a day. Our top-notch plumbing services include: Water Heater Repair, Toilet Repair, Garbage Disposal Repair, Faucet Repair, Pipe Repair.