Good Morning and I do apologize that you are not satisfied with your service.  We would love to have the opportunity to rectify this situation as well as discuss with you what has happened.  In order to do so we need a little more information so we can look into this service.  Please give us a call at 425-226-4731 or you can email at [email protected]  We would need the location of the service to do some further investigation.


Our old water heater let go late at night and I started calling for help the next morning. Ben with Bayz called back within 30 minutes and offered to come out in an hour to look over. He came by right on time, provided an estimate for replacement (the heater had to go), and confirmed that the new heater could be installed today. I gave the go-ahead and Ben immediately began work to fully drain and then remove the old heater. He was personable and happy to explain what he was doing - and why - and after about an hour's work he let me know that he was going to pick up the new heater and would return in about an hour - which he did. Two hours after he returned I had a brand new fully functional water heater. I highly recommend Bayz as they provided professional service when promised and offered helpful suggestions/ideas when asked.
Our old water heater let go late at night and I started calling for help the next morning. Ben with Bayz called back within 30 minutes and offered to come out in an hour to look over. He came by right on time, provided an estimate for replacement (the heater had to go), and confirmed that the new heater could be installed today. I gave the go-ahead and Ben immediately began work to fully drain and then remove the old heater. He was personable and happy to explain what he was doing - and why - and after about an hour's work he let me know that he was going to pick up the new heater and would return in about an hour - which he did. Two hours after he returned I had a brand new fully functional water heater. I highly recommend Bayz as they provided professional service when promised and offered helpful suggestions/ideas when asked.

Len The Plumber is a full service plumbing and drain cleaning company serving the entire Baltimore, Washington D.C., Northern Virginia, Delaware and the Philadelphia Area as well as Anne Arundel, Baltimore, Carroll, Cecil, Harford, Howard, Montgomery, Prince George’s, Charles, Fairfax, Alexandria, Arlington, Loudoun, Prince William, Falls Church, Manassas, Delaware, Chester, New Castle, and Stafford counties. We are continuing to grow and expand our service areas so please continue to check-in to see if we are in your area and always feel free to call if you have a question. Our service area map shows all the counties and district that we currently serve.


After going through another company who didn't know much about residential water heaters and basically scammed us I decided to call Bayz plumbing and I wish I called them first.  We called on a weekday during 6 or 7 pm and left a message and Benjamin called us back within minutes after leaving a message.  I told him what our problem was with our heater (Kept having to turn the water heater off and on as the hot water kept turning off all the time and after awhile there was no hot water at all) and he helped us over the phone.  Benjamin came over the next day to look at our Rheem water heater and let us know exactly what was going on and told us to call the company to order the necessary parts.  As soon as the parts came in we had Benjamin come back over to install everything (my husband and I didn't want to try and attempt and possibly fail so why not hire the professional) and he did it so fast! He gave us helpful information so it wouldn't happen again.  I can honestly say that Benjamin at Bayz plumbing was very helpful with useful information and knew exactly what he was talking about! I will recommend Benjamin at Bayz plumbing for their outstanding service and being very honest and not trying to rip us off unlike other companies.
We are members of St. Gertrude's Parish and we experienced a sewer back up in our basement. I saw BEST Plumbing listed in the bulletin and I decided to give you a try. The appointment was made between 2:00pm and 4:00pm. I received a call from our plumber at approximately 1:30pm that he was in route to our house. BEST Plumbing cleared roots out of our sewer line and operated a camera in the sewer line. They discovered a riser installed improperly, which was broken at the lateral connection. BEST Plumbing made proper repairs, placed sand and backfilled the area. Our plumber was extremely courteous, helpful, and very professional throughout the entire process. We will be BEST Plumbing's biggest fans and appreciate the service. St. Gertrude's Parish

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