Your plumbing service call will begin with a thorough examination of the trouble; then our technician will spend time explaining the problem and outlining your repair options. Our experts will help you evaluate your choices and make the one that’s right for you. We offer you an in-depth review of products and repair techniques so you can make informed decisions on your plumbing needs.
You can’t always plan for a plumbing emergency but knowing exactly what to expect for your repair costs can help relieve some of the pressures that come with a plumbing emergency. Our trustworthy plumbers will determine your problem and the price we quote is always the price you pay. Understanding the price upfront allows you to remain in control of your plumbing from start to finish while giving you peace of mind while we complete the repair.
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Our 14 year old water heater took a tank on Monday - Mr. Mohammad Bagheri and his co worker came out the next day and gave us an estimate. After dealing with our insurance we called Mohammad this morning (Thursday) to see if he could get us in and he said he'd be here this afternoon. Mohammad and his co worker saved our family! We were truly miserable without hot water. They squeezed us into their already busy day and showed up at 630pm in Marysville the exact time they had said in the morning. We were so grateful they squeezed us in and got us a new tank! They drove all the way from Seattle to Marysville! They had the whole thing installed and working within an hour and a half. Thanks so much Mohammad! Definitely will use and recommend again! Also prices were competitive and better than other companies. Great service.
Anyway, Mr. Rooter did the work relatively quickly (it took them longer than they thought due to difficult soil), and their folks were friendly. Everythings better now in drain-town. If Mr. Rooter's price was not 2-3x what it should have been my review would be much better. I feel like (and I guess this is the way some plumbers work) that they charged what they could, not really what it should cost (with profit, of course).
A good plumber will know about how many hours it will take to complete a project and will also be experienced enough to know that some projects have unexpected problems. Your plumber should be clear about the hours he or she plans on working and let you know if evenings, weekends or holidays cost more. Your plumber should also have access to additional resources like subcontractors in the case the project extends beyond their area of expertise.
If nothing inside the home was altered you should not be getting a smell. Personally I'm confused as to why the repair person would have left the original line there and ran another one through a new hole. I would have pulled the old line up, ran the new line (in PVC) and used the same hole in the septic tank instead of creating a new one. Did he seal up the hole in the tank from the old line?
This business does not give any indication of prices over the phone and say they do not "charge by the hour, but by the job". It turns out they have a price list that is fixed for types of jobs, but they won't even give you those prices over the phone. They charge $100 for the call out, although they say it's not a call out fee, but just to protect themselves from no shows. BUT, if you don't accept their quote to do the job, they charge you the $100 anyway. Sounds like a call out fee to me. And since you can't get any indication of what the job will cost before they come out, you're kind of stuck with it even if the quote is ridiculous. Their rates are way over what you would expect for the job. We paid $348 to unblock a drain, a job that took between 60 and 90 minutes. I won't be calling them again.
No job is too large or small for our plumbing contractors at Service Professor. Our fully licensed and insured Michigan plumbers stand ready to do the job. Let us show you what it means to have a fully trained technician undertake all your plumbing repairs. Enjoy the difference that quality parts and well-stocked vans can have in quickly solving your plumbing problems.
My parents are in their middle eightys and my mother is at home with cancer. They live in SaintAugustine Florida.My problem is their two toilets will not flush all the way down the drain. I. have been down there twice to help them but I cannot drive 1200 miles each time they have a problem.So for now I would like to know what I can translate to my father over the phone to remedy this situation. Thank you very much Ray Dupuis.
Before starting any work, we study the issue and perform comprehensive inspections to properly diagnose the problem. Once we have pinpointed the source of the issue, we will discuss your options with you. We try to stick to repairs if possible, and avoid recommending replacements unless your system or unit is extremely outdated. By focusing on repairs instead of replacement, you save money and enjoy an improved plumbing unit for many more years to come.