Even the smallest issues with your heating or air conditioning can quickly become an emergency. If your furnace is failing to produce heat, or your air conditioner is blowing hot air, call the air conditioning and heating repair company that you can trust. With emergency service available 24/7 by our trusted technicians, keeping reliable cooling and heating is easy all year long.
This business does not give any indication of prices over the phone and say they do not "charge by the hour, but by the job". It turns out they have a price list that is fixed for types of jobs, but they won't even give you those prices over the phone. They charge $100 for the call out, although they say it's not a call out fee, but just to protect themselves from no shows. BUT, if you don't accept their quote to do the job, they charge you the $100 anyway. Sounds like a call out fee to me. And since you can't get any indication of what the job will cost before they come out, you're kind of stuck with it even if the quote is ridiculous. Their rates are way over what you would expect for the job. We paid $348 to unblock a drain, a job that took between 60 and 90 minutes. I won't be calling them again.
When you are faced with a plumbing emergency, time is of the essence. You don’t want to have to spend time searching for a plumber that is open nights, weekends, and holidays that won’t charge you exorbitant fees for immediate availability to address plumbing emergencies. Roto-Rooter plumbers offer a variety of services around the clock at an affordable price, so you can get the emergency plumbing services you need at a price that won’t break the budget.
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We called Mr. Rooter because we had a leak from our kitchen sink and they responded quickly to my surprise. Mike Farnsworth shows up and gets right to work and doesn't give us an estimate for the work before he started. He ended up replacing a broken pipe in our basement that took 15 minutes and he plunged our tub and sink as well. He wasn't even here for an hour and he charged us $650 dollars! We refused to pay that much because it wasn't reasonable, so he took us to court and he ended up lying in front of a magistrate claiming he worked for 2 hours and did all these repairs, even though after he had left the sink was still leaking and the drains did not work at all!
I contacted Mr Rooter to give me an estimate on a new tankless water heater I was looking for. Trevor came out, and he was the nicest guy and we went over all the details and information, and he told me he would give me quotes on two different systems, and I never got the quote on the second system. Their office followed up a couple times, and i had to ask for the model number for the Rinnai they were going to use, and i got all of that. I got the estimate from Tracie Hawkins in their office and i responded back to her e mail, the same day, asking for them to give me another estimate with the same Rinnai Water heater that i had been quoted with from other installers, and she never responded. Its almost a month later and I still have not heard back. I recommend that you try other plumbers if your going to be doing a large project. This was a $6000 plus project, i would have thought they might have had a little more interest in getting the job.