They advertising 24/7 service, when I called on Sunday February 11 2018, I was told Sunday service was not available. I even called twice to be sure I heard the correct information. Again I was informed no service on Sunday. I mentioned their advertising said 24/7 service. I was told no service on Sunday. I asked what 24/7 meant and did not get an answer. I am Advantage Plan member but this made not difference. This is a complete waste of money. Don't buy the Advantage Plan. This company is a complete fraud.

Had my master bath toilet replaced, as I was told it may still have problems if repaired.  The plumbers had to leave and go buy a new toilet and then come and instal it.  The first quote was 540.00 to repair, or 977.00 to replace.  Both were OUTRAGEOUS.  After asking to talk to the manager, the instal price was 775.00. Still very high, but better.  Would not recommend this company.  At least its done.
I am in town to help my sister who just had a heart valve replaced and was returning home. She needed a plumber to fix her shower, cold water only, no hot. After days of calling around I found Mr. Rooter. They were able to send people, Dale and Dennis, out right away. They were great!!! Informed me of what was going on, gave a fair estimate in spite of some additional problems kept to it and took care of the problem. They were nice, personable, left everything clean and were downright professional. Use them!!!!!
If you want a handyman to install a faucet or fixture you picked up at Home Depot or Lowes, Benjamin is not your guy.  If you want someone who cares about quality and the craft of plumbing, I highly recommend Bayz.  Benjamin is prompt, friendly, and does his work with pride.  For example, he received the wrong soap dispenser to go with our new kitchen faucet.  Honestly, I wouldn't have noticed it.  But Benjamin took the time to call me, and arrange to make it right the next day.  I wish everyone cared as much about his/her work.  Highly recommended!
This is the third time I have called upon Master Rooter. The previous two experiences were around 2 years ago, Frank (master plumber) came to the house assessed the situation and repaired it within a timely manner. I say timely, considering what he was up against, with rust and residue cemented around my 30 year old pipes. He went over and beyond to complete the task correctly and kept an upbeat attitude about it. He was honest and informative. And because of this, there was no question when I was in need of plumbing maintenance today as to who I would call. Frank arrived with a smile and ready to work. Plumbing maintenance is no easy task, especially in old homes. Frank immediately found the problem behind the walls and went out of his way to keep the repair at a reasonable cost. There is no question as to who I will call on next time. Frank has proven himself to be honest, thoughtful and willing to educate the customer. His character and work ethic are a testament to the company that he works for. I highly recommend Master Rooter Plumbing. Thank you Frank!

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Hello, long story. Toilet line stopped up two years ago. A company used high pressure water to clean line. Didnt work. Came back a second time with a plummer. Spouse was told that the line had collapsed, filled with rocks or tiles. Plummer then disconnected that line put in a second line, punched a hole in my tank, fed the new line in that hole. Now two years later, each heavy rain brings a strong sewer smell into the house. Found out later that there were no rocks or tiles in original line, only a large calcium build up over 25 years that had clogged the original line. I do not know if when the new line was put in, the old line was closed properly or if either line was or should be vented? I would like the original line reconnected and the newer line just removed. I plan then to repair the hole in septic tank where the new line entered with tar or concete. I need someone to fix my smelly home.
A good plumber will know about how many hours it will take to complete a project and will also be experienced enough to know that some projects have unexpected problems. Your plumber should be clear about the hours he or she plans on working and let you know if evenings, weekends or holidays cost more. Your plumber should also have access to additional resources like subcontractors in the case the project extends beyond their area of expertise.
The word "plumber" dates from the Roman Empire.[3] The Latin for lead is plumbum. Roman roofs used lead in conduits and drain pipes[4] and some were also covered with lead, lead was also used for piping and for making baths.[5] In medieval times anyone who worked with lead was referred to as a plumber as can be seen from an extract of workmen fixing a roof in Westminster Palace and were referred to as plumbers "To Gilbert de Westminster, plumber, working about the roof of the pantry of the little hall, covering it with lead, and about various defects in the roof of the little hall".[6] Thus a person with expertise in working with lead was first known as a Plumbarius which was later shortened to plumber.

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