I had a problem with my hot water heater. I called the local franchisee of MR. Rooter. My first mistake was that I didn't check the reviews. With a lot of bad reviews I would have known better and stayed away. That was my fault. I blame myself. 2 people came out to repair my water heater. I don't know why they would send 2 people but I should have realized that something was wrong. I showed them the water heater and within 10 seconds they started with "your water heater is old and it's not worth repairing"... Wait a second. I called for a repair and now they are trying to sell me a new water heater. They never even bothered to look at the heater or try to determine what's the matter. They never bothered to bend down and light it or try and do anything. They saw that it was 1 year past the warranted date and then went into selling mode.
Mr. Mohammad Bagheri from Mr. Rooter stopped by to assist in replacing a bunch of old valves around the unit. He had a fantastic attitude and was courteous and worked fast alongside his partner. I greatly appreciated him breaking down the cost for each individual part to ensure I knew what I was paying for, and walking me through the areas of work to inspect their workmanship.
We deeply apologize that your quote was not followed up on. We value you as a customer and want to be able to provide help with any information needed, and we are very disappointed that this did not happen to your satisfaction. We will have a manager reach out to you to discuss what happened and rectify the situation. We appreciate the honest feedback and will work to better our service in the future. Read more
Wedgeworth Plumbing, is a Texas (TX) Plumbing, Water Heater, Piping, Drain Cleaning, Sewer & Water Line service, replacement and maintenance Company located in Houston area. Wedgeworth Plumbing employs only the best technician and plumber for plumbing repair, water heater repair, and piping repair as well as plumbing replacement, sewer & water line replacement, and water heater replacement in Baytown TX, Bellaire TX, Cypress TX, Deer Park TX, Dickinson TX, Friendswood TX, Houston TX, Katy TX, Kemah TX, La Porte TX, League City TX, Missouri City TX, North Houston TX, Pasadena TX, Pearland TX, Richmond TX, Rosenberg TX, Santa Fe TX, Seabrook TX, South Houston TX, Spring TX, Stafford TX, Sugar Land TX, and Webster TX. So when you ask to find "A good plumbing repair or service company near me", you've come to the right place. To set-up a repair service estimate or replacement estimate, call (832) 867-5309. Wedgeworth Plumbing services all plumbing, piping, filter, and water heater brands including AO Smith, Bradford White, Rheem, Rinnai, State Water Heaters, among many others.
This information is not intended as an offer to sell, or the solicitation of an offer to buy, a franchise. It is for information purposes only. Read More Currently, the following states regulate the offer and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington, and Wisconsin. If you are a resident of or want to locate a franchise in one of these states, we will not offer you a franchise unless and until we have complied with applicable pre-sale registration and disclosure requirements in your state. Read Less Mr. Rooter is a registered trademark of Mr. Rooter LLC Copyright © 2017 Mr. Rooter, All rights reserved. All Mr. Rooter Plumbing Franchise Locations Are Independently Owned And Operated.

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