A plumber’s reputation depends on your satisfaction. As a result, any plumbing service professionals you book through Handy will take their responsibility to you very seriously. They will want to turn up on time, bring the right equipment and get the job done as professionally as possible. That way, they know you’ll leave them a good review and they’ll get more work! To give you further peace of mind, every plumbing repair done on the Handy platform is backed by the Handy Happiness Guarantee. This means that, in the unlikely event that you’re unsatisfied, Handy will work hard to make things right.
A good plumber will know about how many hours it will take to complete a project and will also be experienced enough to know that some projects have unexpected problems. Your plumber should be clear about the hours he or she plans on working and let you know if evenings, weekends or holidays cost more. Your plumber should also have access to additional resources like subcontractors in the case the project extends beyond their area of expertise.
I called them out to take a look at our kitchen sink. When they arrived I explained what issues we were having and the technician said it would be an easy fix and should only take about 20 minutes. I asked how much and he told me it would be $391.00. I told him that I thought that was exorbitant and he said that, "I don't set the prices, I just go by what our system says." I called the office and asked for a manager and explained the same thing to him. He even seemed surprised by the price but then he asked someone else and they confirmed the same price. I explained to him that I thought the price was way too high for 20-30 minutes of work. He then asked me how do I know it will only take that long. I explained to him that even I knew it was only a clogged drain and that his technician told me that's how long it would take.
Called Mr. Rooter on 11 Dec to request technician to unclog our drain. Technician arrived I explained the kitchen sink, dishwasher and washing machine would not drain and had standing water. He quoted me 200.00 to unclog and I agreed. After about 15 minutes he provided me an update stating that I had a broken pipe under my house. I asked for a quote and he came back with 10,700. Since I was in the middle of planning my Mother's funeral and had company on the way I explained that a temporary fix would have to work for now and I would get back with him later on the broken pipe. I paid him 200.00 and he left. The sink had drained, but the dishwasher and washing machine still had standing water. I turned the sink on and it would not drain.
This business does not give any indication of prices over the phone and say they do not "charge by the hour, but by the job". It turns out they have a price list that is fixed for types of jobs, but they won't even give you those prices over the phone. They charge $100 for the call out, although they say it's not a call out fee, but just to protect themselves from no shows. BUT, if you don't accept their quote to do the job, they charge you the $100 anyway. Sounds like a call out fee to me. And since you can't get any indication of what the job will cost before they come out, you're kind of stuck with it even if the quote is ridiculous. Their rates are way over what you would expect for the job. We paid $348 to unblock a drain, a job that took between 60 and 90 minutes. I won't be calling them again.
There’s often an Allen wrench that comes with the garbage disposal. I keep it under the sink. When the thing jams, follow the directions in the manual, and I won’t need to come out. Another plumbing tip, don’t believe the myth about putting lemon peels in the disposal to make it smell better. That will just make it jam faster.  These are the things you should never pour down the drain.
Mr. Rooter was the most price competitive of the 3 bids I had on sewer repair. Their initial project kicked off in a timely manner before being dragged down by delays. Eventually the project was "complete" - however no walkthrough or signoff occured. My project manager then quit Mr. Rooter. As the weeks went on I started to get calls asking for final payment, even got 1-2 offers to have people "stop by" to go over my project with me. Nothing materialized. Eventually they mailed me the paperwork and ran my credit card on file.
Good Morning and I do apologize that you are not satisfied with your service.  We would love to have the opportunity to rectify this situation as well as discuss with you what has happened.  In order to do so we need a little more information so we can look into this service.  Please give us a call at 425-226-4731 or you can email at [email protected]  We would need the location of the service to do some further investigation.
For the past 30+ years, BEST Plumbing Service of Cincinnati has served the area by providing the highest quality plumbing repairs and installations throughout the entire area. Our Cincinnati plumbing company, based in Loveland, takes pride in being a family-owned and locally-operated business. Whether your sewer lines, water lines, faucets, drains or toilets need servicing, our team is equipped with the best knowledge and experience to get the issues fixed fast and quick. Our licensed and experienced plumbers are always on standby when duty calls.
Some of the areas that we focus on include offers services in home plumbing needs where if you will be able to repair and remodel your home in Atlanta or suburban Atlanta, we offer you service in all these areas. From sink and faucet repair and replacement, depending on if you are looking for a new look or if you are looking to fix an existing a problem where your sink and faucet is leaking, we can help. We also specialize in toilet repair and replacement, as water-efficient toilets are beneficial to everyone and the environment.

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For commercial plumbing services, we provide you with ejector pump service, sump pump services and major water line repair and copper line replacement. These are just some of the services that we offer you. If you are looking for an emergency plumbing service, we can definitely assist you as well with this. Contact us today and speak with one of our reps to see how we can help you transform your remodeling at your home to something that you will be happy with. Also providing you with excellent services and excellent competitive pricing for all your plumbing needs in Atlanta and the surrounding areas.

Where to start...commission based work, which was fine at first. Owner contracts through several low rate property management firms at discounted rates, and then behind the scenes is scalping those rates even more. Even after theyve been agreed to and approved. Caught red handed lowering final price of completed jobs, at the technicians expense. Offers free estimates, and offers zero compensation to the technicians for said estimates, resulting in countless wasted hours not being paid a dime. Oh, and has wonderful online reviews, which the owner pays for. Probably with all the extra money he's stealing from his plumbers. Complete joke, biggest scam ever. Charge big and pay out small.

I had a clogged main drain pipe. Mr. Rooter came out and unclogged it, but let me know it was going to clog again since all they could do was push through the clog, but not jet the main pipe since we didn't have a "clean out." We got a quote from Mr. Rooter, which seemed high (and was, based on after the fact research), but when the drain clogged a few days later we needed to get the system taken care of, and didn't have time to get other quotes (I tried, but couldn't get anyone else out that day for comparison).

I contacted Mr Rooter to give me an estimate on a new tankless water heater I was looking for. Trevor came out, and he was the nicest guy and we went over all the details and information, and he told me he would give me quotes on two different systems, and I never got the quote on the second system. Their office followed up a couple times, and i had to ask for the model number for the Rinnai they were going to use, and i got all of that. I got the estimate from Tracie Hawkins in their office and i responded back to her e mail, the same day, asking for them to give me another estimate with the same Rinnai Water heater that i had been quoted with from other installers, and she never responded. Its almost a month later and I still have not heard back. I recommend that you try other plumbers if your going to be doing a large project. This was a $6000 plus project, i would have thought they might have had a little more interest in getting the job.
This is a rip-off company! I called them because my sewer pipe from my house was clogged and running slowly. When I called I asked what their rates were and was told that I would be given a price on-site at no cost. Okay, so when the guy arrives without even looking at the problem he said it would cost between $2 and 3 thousand. I told him to get back into his truck and leave. Then he said he could do it for $1800. Again I told him to leave, he then said he could do it for $1000 because he wanted to have a good business relationship with us. I went to Home Depot and rented an industrial powered drain cleaner (snake) for $50 and fix the problem within an hour.
We live in a recently completed townhouse that was built with double-wall construction. That construction method was touted by the builder as what would keep sound from penetrating between the units. But we can hear the next door neighbors' TV and stereo, and sometimes voices and even snoring, through the wall. While sometimes it's the volume, mostly it's the bass sounds coming through the wall. They say they don't hear us, but we keep our bass turned down. They crank up the bass, and they are not going to change that. They also are not going to do anything construction-wise to help from their side. What is the best way for us to try to block the low frequency/bass sounds from penetrating the existing wall into our side?

If it’s a toilet issue you’ve got, you’re sure to find the right toilet parts and replacement pieces – including shutoff valves and supply lines – to get your toilet in tip-top shape. We’ve also got shower parts and shower valves, sink parts and faucet parts, as well as everything for bathtub repair – all to get your bathroom up and running in top-top shape.

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