We have had no issues with this sewer.  Adding a recommendation to the scope is not going to look good to a potential buyer.  We ask for the recommendation to be separated out from the bill.  Okay, they can do that.  But, the invoice still shows the reference to the recommendation.  We did not ask for a recommendation, just the scope.  The plumber seemed to understand but referred it to his supervisor.  The supervisor doesn't seem to understand.  All they appear to want is to attach this $5300 to somebody - either us or a potential buyer.  Did I mention that there are no problems with our sewer.  We merely want full disclosure and the buyer can go from there.  This recommendation that Mr. Rooter refuses to remove is a scare tactic that could affect the sale of our house.
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Now, my personal rant.  Listening to their male centric misogynistic phone hold advertising is disgusting.  Even though my husband handled this issue, I'm a trades woman and am skilled in construction and know more than average.  Why Mr. Rooter doesn't supply their plumbers with a screw extractor or the skills required to simply remove a stripped screw is beyond me... Why the company can't provide a simple scoping of the line without an upsell is frustrating.  We will not recommend their services or use them in the future.
When a person has a blockage in their sewage system they often try to fix it themselves by adding an acid or a base such as Drano in an attempt to dissolve or dislodge the problem. These chemicals can get into the plumbers eyes [14]when the sewage is splashed during the repair. The plumbers skin during the repair does come into contact with the sewage water.[15] The owner of the toilet might not report to the plumber they have already tried Drano a highly caustic base .
Then again, if you don’t have the time, tools, or inclination to do your own plumbing repairs, you can hire a pro. A plumber can handle nearly any problem that involves pipes, from replacing a garbage disposal to unclogging a bathtub drain, but, if your problem is a stopped-up drain, you’re usually better off calling a drain-clearing service because these are generally less expensive.
We needed a sewer scope to include with the documentation for selling our house. The Company needed to reschedule and knocked $50 off the $250 they charge for this service. So far, so good. The plumber shows up and finds our clean out is inaccessible due to a stripped screw holding the cover in place. He decides the best route is to remove the toilet and perform the scope from there. He is super polite and didn't charge us for the additional effort required. Still, so far, so good. The scope work is performed and we are told there is a small root intrusion in the line. Now the fun begins... how small is small and how far out is it located? "We can't tell you, we don't know - you can see the video". We explain that we need a accurate report for our documentation. The plumber then prepares our bill and results but includes a reference to $5300 of recommended work. We have had no issues with this sewer. Adding a recommendation to the scope is not going to look good to a potential buyer. We ask for the recommendation to be separated out from the bill. Okay, they can do that. But, the invoice still shows the reference to the recommendation. We did not ask for a recommendation, just the scope. The plumber seemed to understand but referred it to his supervisor. The supervisor doesn't seem to understand. All they appear to want is to attach this $5300 to somebody - either us or a potential buyer. Did I mention that there are no problems with our sewer. We merely want full disclosure and the buyer can go from there. This recommendation that Mr. Rooter refuses to remove is a scare tactic that could affect the sale of our house. Thank goodness we're only out $200 and totally irritated with trying to explain this issue over and over again to only be stone walled. The solution is to use a different scoping service and make sure they understand what we need before we hire them. Now, my personal rant. Listening to their male centric misogynistic phone hold advertising is disgusting. Even though my husband handled this issue, I'm a trades woman and am skilled in construction and know more than average. Why Mr. Rooter doesn't supply their plumbers with a screw extractor or the skills required to simply remove a stripped screw is beyond me... Why the company can't provide a simple scoping of the line without an upsell is frustrating. We will not recommend their services or use them in the future. Update: Just got the written "estimate". Not even close to what we asked them to do. This place is only going to try to get into your pockets as deep as they can. We asked for an accurate scope of the sewer line (that's what we paid for).
If you have any questions, please check out our frequently asked questions page on this site. If you don’t see what you are looking for, our specialists will be happy to assist you. If you would like to schedule a service call, or we can be of any assistance, please call us at 972-346- 2332. For your convenience, you may also request an appointment here.
They advertising 24/7 service, when I called on Sunday February 11 2018, I was told Sunday service was not available. I even called twice to be sure I heard the correct information. Again I was informed no service on Sunday. I mentioned their advertising said 24/7 service. I was told no service on Sunday. I asked what 24/7 meant and did not get an answer. I am Advantage Plan member but this made not difference. This is a complete waste of money. Don't buy the Advantage Plan. This company is a complete fraud.
"Michael completed an emergency repair for us on a Sunday night-- I wasn't having any luck finding plumbers that could handle an emergency repair. We had a constant stream of water coming out of our main water valve shut off in the house. We couldn't find the outside turn off valve- so we were in trouble. He came out right away, showed us how to turn off the main line into the house (we could find the box, but not the valve to turn off) and then repaired the inside valve. Costs were very reasonable for a Sunday night emergency call. We'll be installing a tankless water heater soon and he will get our business! Highly recommend!!"
With Latta Plumbing Service, you’ll have upfront pricing, friendly and knowledgeable plumbing contractors who arrive at your door on time, in uniform, and work carefully and efficiently on your home’s plumbing so you can get back to your routine with the least amount of disruption possible. Your 100% satisfaction is our dedication and commitment to getting the job done right the first time. Click Here to check out our online reviews or click here take advantage of our current internet specials and discounts for your plumbing service.
The word "plumber" dates from the Roman Empire.[3] The Latin for lead is plumbum. Roman roofs used lead in conduits and drain pipes[4] and some were also covered with lead, lead was also used for piping and for making baths.[5] In medieval times anyone who worked with lead was referred to as a plumber as can be seen from an extract of workmen fixing a roof in Westminster Palace and were referred to as plumbers "To Gilbert de Westminster, plumber, working about the roof of the pantry of the little hall, covering it with lead, and about various defects in the roof of the little hall".[6] Thus a person with expertise in working with lead was first known as a Plumbarius which was later shortened to plumber.

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