We had a clogged tub the day before NYE, they sent a plumber out to unclog the tub precharged $65 for coming out. He gave us the price of $310 for the job. The plumber's machine broke while trying to unclog the tub. The plumber quickly left after notifying us his machine broke. He said someone else would come. They told me it would be a few hours before someone could come. We were leaving for holiday weekend so we had to reschedule for the following Wednesday. We had to wait all morning but a second plumber came unclogged the tub and we paid their fee of the remaining balance of 245. 3 days later it was clogged again, we called again and were told that the last plumber that was there had to be the one to come out if not they would have to charge us all over again.
We have had no issues with this sewer. Adding a recommendation to the scope is not going to look good to a potential buyer. We ask for the recommendation to be separated out from the bill. Okay, they can do that. But, the invoice still shows the reference to the recommendation. We did not ask for a recommendation, just the scope. The plumber seemed to understand but referred it to his supervisor. The supervisor doesn't seem to understand. All they appear to want is to attach this $5300 to somebody - either us or a potential buyer. Did I mention that there are no problems with our sewer. We merely want full disclosure and the buyer can go from there. This recommendation that Mr. Rooter refuses to remove is a scare tactic that could affect the sale of our house.
Our goal is to be the No. 1 plumbing repair company. To keep our commitment to this goal, we strive to provide only the best to our customers when it comes to answering your calls, showing up on time, and providing a guaranteed price before we start. With Any Hour plumbing repair service, you can count on a fast and friendly experience from our highly trained plumbers.
My wife and I recently moved into our first home that we have bought. The sink in the kitchen had been slow to drain and got clogged after a month. I tried to get help from a local Renton plumber (he who shall not be named) and he was garbage. Mr. Rooter easily unclogged my kitchen sink line that was backing up into my tub. This was such a source of anxiety for a week or so. Nate Cervantes was the technician. He was courteous, knowledgeable, and worked clean. He even cleaned up some of the mess the previous guy made a week before. $607 to use a snake with a water jet tip to dislodge all the gunk from the previous resident (and the remaining few straws we placed on the camel's back.) I cook every night, so this was super important and nerve wracking to me. It was a lottle pricey, but worth it to me. The last guy failed to unclog the pipes and suggested a $1400 repipe, and that didn't include having to close the wall back up. That was after 30 minutes of getting nowhere. Nate is a gem and deserves a raise. Thank you so much!
You can also hire a plumber to get the cost-saving advice you need. If you're interested in buying a new home or property, it's smart to hire a contractor or a plumbing service to not only tell you if the building's foundation is sound, but also if the pipes are in good working order. You wouldn't want to purchase a new house and repair the damage someone else did to the property. This is why many plumbers also offer consultancy work to check a facility's water and gas systems and advise home and building owners on best practices they can perform to minimize damage to their pipes.
At Wayne’s Plumbing Repair, we proudly serve Charlotte, Matthews, Mint Hill, Indian Trail, Pineville, and Weddington, North Carolina with professional plumbing services. We can replace fixtures, install pressure-reducing valves (PRVs), repair water lines, or even install plumbing in a newly built home. Our friendly and knowledgeable technicians are even available for emergency service 24 hours a day. Our top-notch plumbing services include: Water Heater Repair, Toilet Repair, Garbage Disposal Repair, Faucet Repair, Pipe Repair.
Mr. Rooter was the most price competitive of the 3 bids I had on sewer repair. Their initial project kicked off in a timely manner before being dragged down by delays. Eventually the project was "complete" - however no walkthrough or signoff occured. My project manager then quit Mr. Rooter. As the weeks went on I started to get calls asking for final payment, even got 1-2 offers to have people "stop by" to go over my project with me. Nothing materialized. Eventually they mailed me the paperwork and ran my credit card on file. For $10K I have an allegedly fixed sewer and some paperwork from the city... However, I cannot recommend this company's customer service.