My called them because my sewer was backed up. They came out and couldn’t clear it by rooting it (Which was successfully done by 2 previous companies in the past 5 years). He told me it would cost $595 (Outrageous). But that money would go towards trying to Water Jetting. $1000. Of course that didn’t work. Then I was told that money would go towards installing a clean out. $4500. After all was said and done they left a large hole in my front yard. Charged me for the first 2 procedures ($595 & $1000) and the $4500. Plus another $1200 that was added to the invoice unknown to us. So they want to charge us $7000 for a job that should of been done for around $250 if they were honest. I highly recommend NOT using Mr. Rooter Plumbing. Save yourself a lot of money and stress.
We had scheduled this company to come look at and replace our drum trap last week Saturday between… We had scheduled this company to come look at and replace our drum trap last week Saturday between 10am-2pm. They called around 12pm and said that they were behind schedule and short staffed and couldn't make it. They said they would reschedule the work for the following Saturday. Today is that rescheduled Saturday and they called saying they would arrive around 11:30am. They called back and said they were running behind again and it would be more like 12:30-1pm. They called back again and said the worker looked at the pictures and isn't comfortable doing the work. What a run around, what a waste of our time, what a joke. Poorly managed company. Read more
Now, my personal rant. Listening to their male centric misogynistic phone hold advertising is disgusting. Even though my husband handled this issue, I'm a trades woman and am skilled in construction and know more than average. Why Mr. Rooter doesn't supply their plumbers with a screw extractor or the skills required to simply remove a stripped screw is beyond me... Why the company can't provide a simple scoping of the line without an upsell is frustrating. We will not recommend their services or use them in the future.
Local plumbers on the Handy platform have experience in fixing all the common (and uncommon) plumbing problems that plague homes. Whether you’ve got a water heater leaking, a clogged toilet, or a blocked drain, chances are that your plumber will have seen and dealt with a similar job before. When you use the Handy app or website, you’ll be connected to experienced plumbers who’ll know exactly what to do, no matter how big or small the job might be.
Water heaters are tasked with heating the water that passes through the pipes to every shower, tub, and sink. These heaters are also supposed to heat water for the washing machine and dishwasher. These units can hold up for a long time, but may begin to cause problems over time. When the heater does not heat water properly all the time, leaks, or makes odd noises, homeowners will know that there is a problem. A water heater that begins to leak could start flooding the house at any moment. A water heater that makes odd sounds could be under pressure and about to burst. In each of these cases, it could be dangerous for the homeowner, and only a licensed Manhattan plumber can fix the problem or replace the water heater altogether.
I had an outside drain plugged up and called Mr. Rooter on a Friday afternoon and they scheduled a service tech the following morning. Ryan showed up on time, took a look at the issue (tree roots as I suspected) and provided an estimate before starting any work. Ryan was courteous, professional, and knowledgeable. He took his time to make sure the roots were thoroughly cleaned out which I appreciated. I would not hesitate to use Ryan and Mr. Rooter again for any future plumbing projects.
Nothing wears on homeowners like the idea of handling plumbing problems. From the water heater to sewer line, let Mr. Rooter Plumbing take the pressure off of you (and put it back in your shower lines). Our plumbers are the most recognized professionals in the world because we’re committed to amazing service and amazing results. In everything we do, our team makes sure your home’s plumbing issues are solved with the most effective and long-lasting solutions.
Friday a.m. we discovered a water line leak in the front yard, we called Service Line Warranties to fix it, sent a man with a shovel. He dug a huge hole, said we would need to cut down our 30 plus year old Oak to repair the leak??? Roots were in the way, and still would be, asked what we were supposed to do in the meantime, replied nothing we can do. Called Rescue Rooter next, they sent Gary Saturday. He dug another big hole by our meter and said they wouldn't work on old Quest lines. $5187.00 to replace water line, told them needed more opinions. Gary left, and didn't fill in the hole he dug, neither did SLW! Mr. Rooter sent Carlos out Sunday a.m. He said he would repair the line, hopefully before the rain. I thanked him, we had been without water since Friday a.m. Of course the rains came as he was still trying to locate the leak which he thought was directly under the tree. He should have left then, can't find water leaks in the rain.
While you might be tempted to get out your wrench and try and fix those plumbing fixtures, plumbing can be a lot more complicated than you might think. In the wrong hands, even the simplest-seeming of plumbing repairs can quickly become something disastrous or costly. The chances are that, whatever your problem is, your local plumber has seen it before and will be able to rectify the situation, quickly and efficiently. Why run the risk of turning a simple job into a plumbing catastrophe, when you can book a cheap plumber through Handy to nip it in the bud? You won't ever have to search for "local plumbers near me" again!
Hii need you guys help! Once my thermostat drop below the set temp , my furnace does not turn on and I was wondering what’s wrong with it. It happens mostly on cold nights. Sometimes I would have to go in the basement and turned the furnace power switch off then on and will come on once I switch it off then on.i also change the thermostat recently, so I don’t think that’s the problem
7/30/2018 This customer confirmed via private message that the work was done by Mr. Rooter in PA, a different… This customer confirmed via private message that the work was done by Mr. Rooter in PA, a different franchise than Mr. Rooter in Western Washington. They are a separate company from us and not affiliated with our company outside of the name. We have referred his concerns to the correct franchise and they will be contacting the customer. Read more
If you have any questions, please check out our frequently asked questions page on this site. If you don’t see what you are looking for, our specialists will be happy to assist you. If you would like to schedule a service call, or we can be of any assistance, please call us at 972-346- 2332. For your convenience, you may also request an appointment here.
When you book an affordable plumber, whether it's to fix a broken boiler or to unclog a drain, you want to know they're skilled enough for the task at hand. Nothing is worse than sending an amateur with a wrench to look at your pipes. Odds are, there will be more damage than when they started. All plumbers on the Handy platform are vetted, verified, and background checked way before they arrive at your home, so you can be sure that they're the right person for the job.
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