10/10/2017 Thank you for your feedback, without it we cannot continue to grow and improve. At Mr. Rooter… Thank you for your feedback, without it we cannot continue to grow and improve. At Mr. Rooter Plumbing we strive for 100% customer satisfaction. We would like to look into this a little bit more and if possible would like to get the service address location so we can rectify the situation. You can email us at [email protected] We look forward to hearing from you soon in regards to this matter. Read more
We called Mr. Rooter because we had a leak from our kitchen sink and they responded quickly to my surprise. Mike Farnsworth shows up and gets right to work and doesn't give us an estimate for the work before he started. He ended up replacing a broken pipe in our basement that took 15 minutes and he plunged our tub and sink as well. He wasn't even here for an hour and he charged us $650 dollars! We refused to pay that much because it wasn't reasonable, so he took us to court and he ended up lying in front of a magistrate claiming he worked for 2 hours and did all these repairs, even though after he had left the sink was still leaking and the drains did not work at all!