We had scheduled this company to come look at and replace our drum trap last week Saturday between… We had scheduled this company to come look at and replace our drum trap last week Saturday between 10am-2pm. They called around 12pm and said that they were behind schedule and short staffed and couldn't make it. They said they would reschedule the work for the following Saturday. Today is that rescheduled Saturday and they called saying they would arrive around 11:30am. They called back and said they were running behind again and it would be more like 12:30-1pm. They called back again and said the worker looked at the pictures and isn't comfortable doing the work. What a run around, what a waste of our time, what a joke. Poorly managed company. Read more
When you book a local plumber using the Handy platform for water heater installation, to unclog a toilet, or to clean out your drains, they’ll always arrive with the equipment they’ll need to do a great job. It’s in their interest as much as it’s in yours to complete every job quickly, professionally, and efficiently. That’s why when they show up, they’ll be prepared for whatever curveballs your plumbing repairs may throw at them. When you use the Handy platform to book the best local plumbers, you’ll be asked to input a few details about the plumbing repair job. Using that information, your chosen local plumbing services provider will be able to prepare in advance and ensure they bring everything they need.
Just had a great experience with Bayz Plumbing. They installed a gas line and a water line for our new range and refrigerator.  Benjamin was friendly, easy to talk to, came when he said he would, worked quickly and did a great job.  He even made an extra return trip when the appliance installers didn't have a fitting needed to finish the range hook-up. Highly recommend!!
Finding a reliable plumber in Michigan that you can always count on to deliver excellent service is an easy task with Service Professor. Our plumbers are all screened, and highly-trained to ensure that our customers will only get the best in service. Service Professor’s plumbers work towards our company goal of 100% customer satisfaction. And they deliver. Our continuous awards for the best company to work for, as well as A+ ratings on various online review sites, show that Service Professor is the professional company you need to have working for you.
Water heaters are tasked with heating the water that passes through the pipes to every shower, tub, and sink. These heaters are also supposed to heat water for the washing machine and dishwasher. These units can hold up for a long time, but may begin to cause problems over time. When the heater does not heat water properly all the time, leaks, or makes odd noises, homeowners will know that there is a problem. A water heater that begins to leak could start flooding the house at any moment. A water heater that makes odd sounds could be under pressure and about to burst. In each of these cases, it could be dangerous for the homeowner, and only a licensed Manhattan plumber can fix the problem or replace the water heater altogether.
Ever since we opened back in 1980, we have remained true to our founder’s vision, and that is a family-owned business. We provide our services with a personalized touch since we treat each home as own. We built our company by delivering top-notch plumbing services to our customers. We pride ourselves on being professional plumbers and have a passion for giving high-quality services to our clients. We started as a small local plumbing company serving the Toronto, but we’ve grown over the years and now serve the entire Greater Toronto Area.
I had a problem with my hot water heater. I called the local franchisee of MR. Rooter. My first mistake was that I didn't check the reviews. With a lot of bad reviews I would have known better and stayed away. That was my fault. I blame myself. 2 people came out to repair my water heater. I don't know why they would send 2 people but I should have realized that something was wrong. I showed them the water heater and within 10 seconds they started with "your water heater is old and it's not worth repairing"... Wait a second. I called for a repair and now they are trying to sell me a new water heater. They never even bothered to look at the heater or try to determine what's the matter. They never bothered to bend down and light it or try and do anything. They saw that it was 1 year past the warranted date and then went into selling mode.
Mr. Rooter was the most price competitive of the 3 bids I had on sewer repair. Their initial project kicked off in a timely manner before being dragged down by delays. Eventually the project was "complete" - however no walkthrough or signoff occured. My project manager then quit Mr. Rooter. As the weeks went on I started to get calls asking for final payment, even got 1-2 offers to have people "stop by" to go over my project with me. Nothing materialized. Eventually they mailed me the paperwork and ran my credit card on file.
If you have any questions, please check out our frequently asked questions page on this site. If you don’t see what you are looking for, our specialists will be happy to assist you. If you would like to schedule a service call, or we can be of any assistance, please call us at 972-346- 2332. For your convenience, you may also request an appointment here.
Mr. Rooter was the most price competitive of the 3 bids I had on sewer repair. Their initial project kicked off in a timely manner before being dragged down by delays. Eventually the project was "complete" - however no walkthrough or signoff occured. My project manager then quit Mr. Rooter. As the weeks went on I started to get calls asking for final payment, even got 1-2 offers to have people "stop by" to go over my project with me. Nothing materialized. Eventually they mailed me the paperwork and ran my credit card on file. For $10K I have an allegedly fixed sewer and some paperwork from the city... However, I cannot recommend this company's customer service.

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