I called John, of JD’s Plumbing on a Saturday afternoon, after the hot-water pipe under the bathroom sink blew-out. John was able to contact his tech, Jimmy, who came right out, at the end of his day and fixed the pipe just in time for our guests to arrive and for Jimmy to get to his grandfather’s birthday dinner! He did not have to come out – his...
This is the third time I have called upon Master Rooter. The previous two experiences were around 2 years ago, Frank (master plumber) came to the house assessed the situation and repaired it within a timely manner. I say timely, considering what he was up against, with rust and residue cemented around my 30 year old pipes. He went over and beyond to complete the task correctly and kept an upbeat attitude about it. He was honest and informative. And because of this, there was no question when I was in need of plumbing maintenance today as to who I would call. Frank arrived with a smile and ready to work. Plumbing maintenance is no easy task, especially in old homes. Frank immediately found the problem behind the walls and went out of his way to keep the repair at a reasonable cost. There is no question as to who I will call on next time. Frank has proven himself to be honest, thoughtful and willing to educate the customer. His character and work ethic are a testament to the company that he works for. I highly recommend Master Rooter Plumbing. Thank you Frank!
Whenever you make a large purchase, you always request a receipt, right? Well, you will want a written warranty for any work or repairs done to the plumbing in your house. You want someone that's doing major maintenance or repair work on your house or commercial building to stand by his or her labor. Before you hire a plumber, ask him or her if they offer written warranties.

I called them out to take a look at our kitchen sink. When they arrived I explained what issues we were having and the technician said it would be an easy fix and should only take about 20 minutes. I asked how much and he told me it would be $391.00. I told him that I thought that was exorbitant and he said that, "I don't set the prices, I just go by what our system says." I called the office and asked for a manager and explained the same thing to him. He even seemed surprised by the price but then he asked someone else and they confirmed the same price. I explained to him that I thought the price was way too high for 20-30 minutes of work. He then asked me how do I know it will only take that long. I explained to him that even I knew it was only a clogged drain and that his technician told me that's how long it would take.

I had a clogged main drain pipe. Mr. Rooter came out and unclogged it, but let me know it was going to clog again since all they could do was push through the clog, but not jet the main pipe since we didn't have a "clean out." We got a quote from Mr. Rooter, which seemed high (and was, based on after the fact research), but when the drain clogged a few days later we needed to get the system taken care of, and didn't have time to get other quotes (I tried, but couldn't get anyone else out that day for comparison).
Most plumbers wont mess with the septic tank. We deal mostly with components inside the house. Did you have a vent pipe in the yard (often looks like a candy cane made of PVC) before the repair but not after? If all he did was replace the line it shouldn't cause a smell inside the house. All plumbing fixtures inside the house should have properly functioning traps. Those traps would create and maintain a water seal against the sewer gases. You should have at least one vent through the roof to equalize pressures within the drainage system. This prevents positive pressures within the system (caused by fixtures discharging into the lines, ie toilet flush) from pushing gas out through the traps, and negative pressures (the waste in line will pull air behind it like your finger over the end of a straw) from sucking water out of the traps.
With all the freezing weather our city has had, my dad had a problem with his water pipes and I told him to call BL plumbing service. From the first phone call he made, the company gave him the most remarkable customer service. The dispatcher promptly made an appointment for him and within a couple of hours 2 workers were at his home working on the problem and fixing his pipes! The workers were very kind, helpful and extremely courteous to my dad. Not only was the work done quickly, but also, the cost of the repair was more than fair. I am so grateful for the service that was given to my dad and I will highly recommend this company to anyone needing plumbing work.

Of course, some repairs are easier and quicker to handle than others. Some are a major hassle—particularly those that involve working on pipes that are hidden behind walls or under floors or are otherwise difficult to access. This doesn’t mean you can’t do them yourself, it just means you may need a little more instruction, a few more tools, and a load of patience.
The Handy customer service team is online 24 hours a day, 7 days a week. If you have any concerns either before, during, or after your job, someone will be in contact with you to help make things right. No matter how big or small your job is, we’re confident that you’ll be satisfied by the affordable plumbers on the Handy platform. When you book local plumbing services through Handy, you’re in charge of when the work gets done. And should your situation change, you can always cancel or reschedule your appointment with at least to 24 hours’ notice.
If a plumber needs to do major repairs to your house, the work could call for a permit. You'll want this since a permit provides added assurance that the work is done correctly. Having this added measure in place means an inspector will check the work your contractor or plumber does to ensure he or she did the job correctly. If you ever plan on putting your house or commercial building on the market, a real estate agent and prospective buyers will also want to check any large work you did to make sure it was done properly.
I had Mr. Rooter come out in 2015 and replace a faucet on the exterior of my house. Pierce County requires outside faucets to have to have the anti-siphon faucet. Scott the gentleman that did the repair not only grossly overcharged me for the service, but used the wrong valve. So the next year 2016 it started leaking again and I called and this time Wayne came out and you could see he was obviously frustrated over the poor workmanship from the previous repairperson. He replaced it with the correct valve, only to have it start leaking as well. Unfortunately May 2017, I ended up in the Harrison Medical Center with a ruptured gallbladder and additional medical issue, and forgot to call them with the news that second replacement valve was leaking. So yesterday I called and spoke with a lady at the office, explained the situation, and she said they would come fix it with no problems, seeing as my medical situation. SO, Ben shows up at 5:00 or a little before and informs me it is out of warranty and it would be almost $400 to replace the defective valve. Two valves both around $400 each, and I kid you not it literally takes 10 minutes to do the job as everything is easy access. Mr. Rooter you are not only no sympathetic to a persons situation, but you are running a total scam. I understand the jobs are more than likely averaged out....but you should charge by the job, not the average. As I know the gentleman is a professional, but does not deserve to make $300 off me for a 10 minute job and I am estimating $50 or $60 for the valve at your cost. So the repairperson knew I was mad, and frustrated so he call his boss Jonathan, and their "fair" offer was half price. You as a company are ripping people off. Especially the ones that live paycheck to paycheck and are disabled. I cannot even fathom the elderly whom are a fixed income and something major happens. Now here is the kicker, we use you as out plumbing company for our apartments in Seattle....Well not anymore. Folks I suggest you call around and shop around and do not use these folks.
They came out for a running toilet complaint. I was told that the fill valve needed to be replaced, that the toilet tank had to be taken off, & all parts inside needed to be replaced. I was quoted $272.00. Yes I am a woman, but a stupid woman I am not! A brand new toilet can be purchased for $119.00. I called someone else. It turned out to be a leaky flapper ($8.00 part) & it took 5 minutes... $40.00 charge!!! Shame on Mr. Rooter for trying to take advantage of a woman… Beware.
Before starting any work, we study the issue and perform comprehensive inspections to properly diagnose the problem. Once we have pinpointed the source of the issue, we will discuss your options with you. We try to stick to repairs if possible, and avoid recommending replacements unless your system or unit is extremely outdated. By focusing on repairs instead of replacement, you save money and enjoy an improved plumbing unit for many more years to come.

We highly recommend Benjamin Franklin. Our serviceman (Joe) called 1/2 before arrival and was here on time. He was friendly, respectful, and answered all of my questions with great detail. He explained everything he was going to do before the work was completed. When he was finished, he cleaned up so well you'd never know he was there. You can be sure you're in excellent hands when you call Ben Franklin.
10/10/2017 Thank you for your feedback, without it we cannot continue to grow and improve.  At Mr. Rooter… Thank you for your feedback, without it we cannot continue to grow and improve.  At Mr. Rooter Plumbing we strive for 100% customer satisfaction. We would like to look into this a little bit more and if possible would like to get the service address location so we can rectify the situation.  You can email us at [email protected] We look forward to hearing from you soon in regards to this matter. Read more
At Crown Plumbing Service each one of our technicians has been expertly trained and are licensed by the State Board of Plumbing Examiners. We are also fully insured for your protection and LPG certified to work with propane gas systems. We offer a flexible scheduling calendar Monday through Saturday, beginning at 7:30 a.m. Please tour our website so that you may gain a full understanding of all the services we offer.

They came out to my house and I was explaining the situation and said he would have to snake the bathroom toilet, but it would be $ 653.00 just to remove it. I removed it in 3 minutes.  Then I showed him both clean traps,  And again I am removing a little bit a rock from around the clean traps outside.  I paid them for the work preformed and was to have them scope the line the next day , no show , no call. Boooo Bad Service . 2nd Time

Anyway, Mr. Rooter did the work relatively quickly (it took them longer than they thought due to difficult soil), and their folks were friendly. Everythings better now in drain-town. If Mr. Rooter's price was not 2-3x what it should have been my review would be much better. I feel like (and I guess this is the way some plumbers work) that they charged what they could, not really what it should cost (with profit, of course).


Alphabet City, Battery Park City, Bowery, Carnegie Hill, Chelsea, Chinatown, Cooperative Village, East Village, Greenwich Village, Harlem, Hell's Kitchen, Inwood, Kips Bay, Koreatown, Lenox Hill, Lincoln Square, Little Germany, Little Italy, Lower East Side, Madison Square, Manhattan Valley, Marble Hill, Morningside Heights, NoHo, NoLita, NoMad, Peter Cooper Village, Rose Hill, SoHo, TriBeCa, Tudor City, Two Bridges, Upper East Side, Upper West Side, Washington Heights
Our plumbing repair services include small jobs like faucet and toilet fixes to larger jobs like water heater replacement, sewer video inspections and more. Ignoring or delaying plumbing services can cause damage to floors, walls, ceilings, and more. With our quick response time and affordable pricing, you can avoid most costly repairs or replacements. We can send a plumber to San Jose and beyond whenever you need us. We charge by the job instead of the hour, giving you a fair and affordable plumbing rate with no surprise fees.
Another way to avoid a service call from your plumber is to make sure the outside faucets are turned off in the winter and make sure you disconnect the outside hoses. You need to shut the water off from the inside. Then, open the valve on the outside to let the water that’s in there drain out—you switch both of them to the opposite direction so one is always closed and one is always open. We have to fix tons of these in the spring mostly because people leave their outside hoses connected and they freeze up. The repair could cost $100-$200 or more. Another tip would be if you’re going away for any length of time, like on vacation, turn off your water. If on any of those days the temperature drops below freezing, have someone check in on your house. I’ve been called to homes where the family returned from vacation, and there was water flooding out from the front door.
Anyway, Mr. Rooter did the work relatively quickly (it took them longer than they thought due to difficult soil), and their folks were friendly. Everythings better now in drain-town. If Mr. Rooter's price was not 2-3x what it should have been my review would be much better. I feel like (and I guess this is the way some plumbers work) that they charged what they could, not really what it should cost (with profit, of course).
At Reliance Home Comfort™, we not only provide expert residential plumbing services, we can also help you avoid plumbing disasters. We understand the inconvenience and disruption that blocked toilets can cause and we offer an expert diagnosis of your home’s plumbing issues, so you can enjoy peace of mind knowing that we have identified and addressed the root cause of the issue.

Our washer overflowed and we called Mr. Rooter in for help. After inspecting our clean out and going up on the roof and inspecting shafts from kitchen and bathroom, we were told we had a pipe collapsed in 3 places under the slab of our house. Estimated job would be well over 20,000. Paid in 173.00 that day. He indicated he would be back for final estimate. We have never seen him again. We called local plumber, Staas Plumbing to come in. After thorough investigation, he determined there was no collapsed pipe! Blockage repair cost less than 150.00. Don't ever use Mr. Rooter!!!


We called Mr. Rooter because we had a leak from our kitchen sink and they responded quickly to my surprise. Mike Farnsworth shows up and gets right to work and doesn't give us an estimate for the work before he started. He ended up replacing a broken pipe in our basement that took 15 minutes and he plunged our tub and sink as well. He wasn't even here for an hour and he charged us $650 dollars! We refused to pay that much because it wasn't reasonable, so he took us to court and he ended up lying in front of a magistrate claiming he worked for 2 hours and did all these repairs, even though after he had left the sink was still leaking and the drains did not work at all!

Plumbing Service

×