Call them out to unstop a kitchen sink drain. First tech arrived, ran a snake machine thru the clean out, said he needed someone else to come out with a water pressure machine, so we waited for them to show up after his other job was done. When he did show up all the man did was put the water hose into the cleanout, flush out the pipe, then they gave me a bill for 583.62. I do not ever recommend using this company, they will rip you off, needless to I'm fighting the bill. Please don't fall victim to this place, pick another plumbing company. No place on earth charges 583.62 for flushing out a drain pipe. This company is cheating and extorting money from its customers.
I am in town to help my sister who just had a heart valve replaced and was returning home. She needed a plumber to fix her shower, cold water only, no hot. After days of calling around I found Mr. Rooter. They were able to send people, Dale and Dennis, out right away. They were great!!! Informed me of what was going on, gave a fair estimate in spite of some additional problems kept to it and took care of the problem. They were nice, personable, left everything clean and were downright professional. Use them!!!!!
I am so happy to say I have found a plumber I can trust to do good work for a fair price and who is responsive. Ben (owner) of Bayz Plumbing is experienced, prompt and professional. He gets right back to you to schedule a time, lets you know if he is running a few minutes late. He installed a new toilet for me: bought it, picked it up and installed it, removed the old one. Even anticipated I might want a self closing and had one on hand. He was right... I totally did want one but hadn't thought to inquire about it. That's the kind of small, thoughtful service that makes a good experience even better. Throughout the entire process, he was as tidy as could be, keeping the work space clean, taking care to cover his shoes for the carpet. Even his tool bag is tidy - a good sign in my book. Ben enjoys what he does and it's reflected in the quality of his work and customer service. Highly recommend.
For over three decades, Snake 'n' Rooter Plumbing Company has proudly served the Greater Kansas City, Topeka, and Lawrence communities. Our family owned business was built on the foundation of “Quality, Service, & Integrity first”. From a clogged drain or leaky pipe, on to emergency plumbing repairs, our certified technicians can help you get it fixed when called upon. All technicians are required to deliver the clean and courteous service that you expect. We are available 24 hours a day, 7 days a week, with no additional charges incurred for service on night’s, weekends, or any holidays. With nearly 80% of our service calls completed with returning customers, we take tremendous pride in the level of quality and overall service that we provide on each and every service call executed. Any problem, any job, Snake 'n' Rooter Plumbing Company can handle it!