Mr. Rooter was the most price competitive of the 3 bids I had on sewer repair. Their initial project kicked off in a timely manner before being dragged down by delays. Eventually the project was "complete" - however no walkthrough or signoff occured. My project manager then quit Mr. Rooter. As the weeks went on I started to get calls asking for final payment, even got 1-2 offers to have people "stop by" to go over my project with me. Nothing materialized. Eventually they mailed me the paperwork and ran my credit card on file. For $10K I have an allegedly fixed sewer and some paperwork from the city... However, I cannot recommend this company's customer service.
Plumbing Service Company
My wife and I recently moved into our first home that we have bought. The sink in the kitchen had been slow to drain and got clogged after a month. I tried to get help from a local Renton plumber (he who shall not be named) and he was garbage. Mr. Rooter easily unclogged my kitchen sink line that was backing up into my tub. This was such a source of anxiety for a week or so. Nate Cervantes was the technician. He was courteous, knowledgeable, and worked clean. He even cleaned up some of the mess the previous guy made a week before. $607 to use a snake with a water jet tip to dislodge all the gunk from the previous resident (and the remaining few straws we placed on the camel's back.) I cook every night, so this was super important and nerve wracking to me. It was a lottle pricey, but worth it to me. The last guy failed to unclog the pipes and suggested a $1400 repipe, and that didn't include having to close the wall back up. That was after 30 minutes of getting nowhere. Nate is a gem and deserves a raise. Thank you so much!
When you book an affordable plumber, whether it's to fix a broken boiler or to unclog a drain, you want to know they're skilled enough for the task at hand. Nothing is worse than sending an amateur with a wrench to look at your pipes. Odds are, there will be more damage than when they started. All plumbers on the Handy platform are vetted, verified, and background checked way before they arrive at your home, so you can be sure that they're the right person for the job.
You'll want to make sure that whoever is working on your plumbing understands current building codes and has expert plumbing knowledge. Ask to see their trade license number as well as their registered business number. Asking to verify the dollar amounts of their bonding and insurance is also standard practice. Bonding and insurance helps protect you as the homeowner from accidents, injury, damage to property or unpaid work.
You can’t always plan for a plumbing emergency but knowing exactly what to expect for your repair costs can help relieve some of the pressures that come with a plumbing emergency. Our trustworthy plumbers will determine your problem and the price we quote is always the price you pay. Understanding the price upfront allows you to remain in control of your plumbing from start to finish while giving you peace of mind while we complete the repair.
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I had a problem with my hot water heater. I called the local franchisee of MR. Rooter. My first mistake was that I didn't check the reviews. With a lot of bad reviews I would have known better and stayed away. That was my fault. I blame myself. 2 people came out to repair my water heater. I don't know why they would send 2 people but I should have realized that something was wrong. I showed them the water heater and within 10 seconds they started with "your water heater is old and it's not worth repairing"... Wait a second. I called for a repair and now they are trying to sell me a new water heater. They never even bothered to look at the heater or try to determine what's the matter. They never bothered to bend down and light it or try and do anything. They saw that it was 1 year past the warranted date and then went into selling mode.
At Reliance Home Comfort™, we not only provide expert residential plumbing services, we can also help you avoid plumbing disasters. We understand the inconvenience and disruption that blocked toilets can cause and we offer an expert diagnosis of your home’s plumbing issues, so you can enjoy peace of mind knowing that we have identified and addressed the root cause of the issue.
This information is not intended as an offer to sell, or the solicitation of an offer to buy, a franchise. It is for information purposes only. Read More Currently, the following states regulate the offer and sale of franchises: California, Hawaii, Illinois, Indiana, Maryland, Michigan, Minnesota, New York, North Dakota, Oregon, Rhode Island, South Dakota, Virginia, Washington, and Wisconsin. If you are a resident of or want to locate a franchise in one of these states, we will not offer you a franchise unless and until we have complied with applicable pre-sale registration and disclosure requirements in your state. Read Less Mr. Rooter is a registered trademark of Mr. Rooter LLC Copyright © 2017 Mr. Rooter, All rights reserved. All Mr. Rooter Plumbing Franchise Locations Are Independently Owned And Operated.