I am in town to help my sister who just had a heart valve replaced and was returning home. She needed a plumber to fix her shower, cold water only, no hot. After days of calling around I found Mr. Rooter. They were able to send people, Dale and Dennis, out right away. They were great!!! Informed me of what was going on, gave a fair estimate in spite of some additional problems kept to it and took care of the problem. They were nice, personable, left everything clean and were downright professional. Use them!!!!!
Mike was my plumber and he was fantastic! He was punctual, friendly, kind, and courteous! He diligently searched for the the unique part and replaced my bathroom tub drain. In addition, he replaced the vanity top, sink, and faucet in my guest bathroom. Both were well done. Mike worked fast and clean up after himself. The cost is a little pricey; however, I am a firm believer that you get what you pay for. I will request Mike's services again when I call Benjamin Franklin for additional services. Keep up the great work Mike. Ben Franklin management team - give Mike a raise!

512-276-7476 Steve's Plumbing Repair, Inc. takes the guess work out of plumbing. Do you own or manage rental properties in the Austin area? Are you about to take your first steps into the world of proper ownership or management? If so, then selecting a reliable, timely, affordable plumbing service should be tops on your list of things to do. Fortunately, Steve’s Plumbing Repair has the skill and experience you need to keep the water flowing as it should in your rental homes, duplexes, apartment buildings or condominiums.Call 512-276-7476 for your plumbing needs and estimates in Austin, TX and surrounding areas. Steve is a 3rd generation Austin plumber who knows the old neighborhoods like Tarrytown, Hydepark, and Allandale. If you need estimates on remodels, leaks, or plumbing repairs call today. Absolutely NO hidden fees. Call for service on sewer line repairs, sinks, faucets, remodels, toilets, and hot water heaters.
It was a bad experience with Mr. Rooter Plumbing of Las Vegas. Over the phone, I was quoted $79 to fix a clogged kitchen sink. The plumber was scheduled to arrive between 3-5pm so I took off work two hours early. Kenneth arrived at the door at 4:30pm and the price switched to $225 which was a total rip off. I told the plumber I was not happy but he didn't seem to care. He said "go ahead and write a bad review" so here it is. Needless to say I will never use nor recommend Mr. Rooter.
Mr. Rooter was the most price competitive of the 3 bids I had on sewer repair. Their initial project kicked off in a timely manner before being dragged down by delays. Eventually the project was "complete" - however no walkthrough or signoff occured. My project manager then quit Mr. Rooter. As the weeks went on I started to get calls asking for final payment, even got 1-2 offers to have people "stop by" to go over my project with me. Nothing materialized. Eventually they mailed me the paperwork and ran my credit card on file. For $10K I have an allegedly fixed sewer and some paperwork from the city... However, I cannot recommend this company's customer service.
I chatted online with this company about the problem with pressure of water in my house and then talked to a representative over the phone. When the arrangement for a plumber was done, I expressly asked the representative on costs of the plumber's visit and received an answer that "the initial estimation and assessment of the situation" is free of charge. When the plumber arrived at my house, he immediately asked for $180 for looking at the pipes. I consider this company's approach misleading the public. It is disrespectful to lie right in the beginning to a customer and waste their time. I will avoid this company.

Thank you so much to Mr. Rooter Plumbing for your great service.  Ken, Jim and Vinny were amazing!!  A job that I have been dreading for a while became inevitable. They were super, very patient with my panic and anxiety, and did excellent work.  And as if that all wasn't enough...they did the job at considerably less cost than what I was expecting/dreading. They did the job for even less than what I was quoted for the work nearly 18 months ago from a competitor!  Thank you so much!
I call them October 16 because there was water around my house and inside it went through the slab, they said it was going to be 200 so gave them my credit card information, the guy came and shut off the water from where the meter is. Then he said he was coming back the next day to see where the leakage was. October 17 he came and checked the water pressure and said we had a leakage and it was going to be 5500 to replace 65 ft of water line, but we wanted just whatever was close to the house so he said it will be 3300 for 35 ft of water line. He asked for a credit card and I told him that I was going to give him one because the one you used the day before wasnt going to have enough credit but he said I could use the one I already had because the card wasnt going to get charge. That it was only a formality for him to be able to start working the next day. So the same day I checked my credit card statement and they had charge me with 1100.
Headquartered in Collin County Texas, Crown Plumbing Service is a family owned and operated corporation that remains committed to old fashioned values of professionalism, dependability and affordability. We realize that regardless of the magnitude of your repair, when you need plumbing service, urgency, accuracy, and integrity are critical to the success of your repair.

Rooter Plumbing

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