Get a minimum of three bids. Estimates for an average-sized job should be within a few hundred dollars. Be suspicious of anything that is substantially lower or double the price of the rest, and watch out for hidden fees, like charges for travel expenses. They could be signs of a home improvement scam. A good plumber will not nickel and dime you like this, and many of us will offer free estimates.
After going through another company who didn't know much about residential water heaters and basically scammed us I decided to call Bayz plumbing and I wish I called them first. We called on a weekday during 6 or 7 pm and left a message and Benjamin called us back within minutes after leaving a message. I told him what our problem was with our heater (Kept having to turn the water heater off and on as the hot water kept turning off all the time and after awhile there was no hot water at all) and he helped us over the phone. Benjamin came over the next day to look at our Rheem water heater and let us know exactly what was going on and told us to call the company to order the necessary parts. As soon as the parts came in we had Benjamin come back over to install everything (my husband and I didn't want to try and attempt and possibly fail so why not hire the professional) and he did it so fast! He gave us helpful information so it wouldn't happen again. I can honestly say that Benjamin at Bayz plumbing was very helpful with useful information and knew exactly what he was talking about! I will recommend Benjamin at Bayz plumbing for their outstanding service and being very honest and not trying to rip us off unlike other companies.
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