We are members of St. Gertrude's Parish and we experienced a sewer back up in our basement. I saw BEST Plumbing listed in the bulletin and I decided to give you a try. The appointment was made between 2:00pm and 4:00pm. I received a call from our plumber at approximately 1:30pm that he was in route to our house. BEST Plumbing cleared roots out of our sewer line and operated a camera in the sewer line. They discovered a riser installed improperly, which was broken at the lateral connection. BEST Plumbing made proper repairs, placed sand and backfilled the area. Our plumber was extremely courteous, helpful, and very professional throughout the entire process. We will be BEST Plumbing's biggest fans and appreciate the service. St. Gertrude's Parish
We have continually delivered excellent plumbing services to numerous people who have been victimized by sub par service results done by other plumbing companies. We make it a responsibility to give outstanding plumbing service to the plumbing industry once again. As such, screening and background checks of our potential licensed plumber hires is quite tough and stringent rules are imposed. Our interview process is very thorough. These processes guarantee that plumbers are not only fully qualified to handle tasks but cannot also easily break under pressure. We continually search for plumbers that have the passion for service and perfection as a tool. Feel free to call us anytime at 832-627-1417 to relieve the stress from plumbing issues! Consultation with our knowledgeable customer support is for FREE. As a reward, we will be more than happy to offer you discounted rates in gratitude to your interest and as a warranty to our quality service.
We called Mr. Rooter because our water wasn't draining properly and a neighbor said that we needed a new grinder/sewage pump. We told them that we needed a 2 HP pump and they said ok but we had to pay half of the $2350 bill first. Unfortunately we were too trusting by paying the full bill instead. A guy came out with an industrial/commercial pump instead of residential. The plumber worked a full day trying to install it although it was obviously wrong because wiring was different. He finally gave up and called 3 other guys who came to help him for another few hrs. Finally the guy said he needed his supervisor to come because he was good with electronics. The next evening the supervisor came to tell us the store they bought it from had made the mistake but they could make it work with a $2500 control box! When he was told absolutely not he said there was nothing else they could do.
A representative came to my home because of sewer problem. He told me they don't do septic tanks and that's the problem then tried to charge me $498 for a visit which took only one hour. He only ran the line, but was unable to fix the problem. After I threaten to report them to the Better Business Council, he reduced the fee to $198. Then, he told me to get a membership which we be $298 and I can get 15% off next service. He then told me to call him after the septic company cleans the tank and he will run a jetser for $950, but he would give me a $15 discount. The septic company resolve the issue for $300. Mr. Rooter has already has a bad rating on consumer affairs, but I didn't realize his unethical practices until I called for service.
I called Mr. Rooter needed a same day service. They were able to come and help within the same morning! Shamim with Mr. Rooter was amazing to work with. He was very kind and courteous and did a great job getting a toilet wand attachment out of my master bathroom toilet. He provided me a discount at the end of the service and I was thrilled. Thanks so much Mr. Rooter!!
Headquartered in Collin County Texas, Crown Plumbing Service is a family owned and operated corporation that remains committed to old fashioned values of professionalism, dependability and affordability. We realize that regardless of the magnitude of your repair, when you need plumbing service, urgency, accuracy, and integrity are critical to the success of your repair.