I had Mr. Rooter come out in 2015 and replace a faucet on the exterior of my house.  Pierce County  requires outside faucets to have to have the anti-siphon faucet.  Scott the gentleman that did the repair not only grossly overcharged me for the service,  but used the wrong valve.  So the next year 2016 it started leaking again and I called and this time Wayne came out and you could see he was obviously frustrated over the poor workmanship from the previous repairperson.  He replaced it with the correct valve, only to have it start leaking as well.  Unfortunately May 2017, I ended up in the Harrison Medical Center with a ruptured gallbladder and additional medical issue, and forgot to call them with the news that second replacement valve was leaking.  So yesterday I called and spoke with a lady at the office, explained the situation, and she said they would come fix it with no problems, seeing as my medical situation.  SO, Ben shows up at 5:00 or a little before and informs me it is out of warranty and it would be almost $400 to replace the defective valve.  Two valves both around $400 each, and I kid you not it literally takes 10 minutes to do the job as everything is easy access.  Mr. Rooter you are not only no sympathetic to a persons situation, but you are running a total scam.  I understand the jobs are more than likely averaged out....but you should charge by the job, not the average.  As I know the gentleman is a professional, but does not deserve  to make $300 off me for a 10 minute job and I am estimating $50 or $60 for the valve at your cost.  So the repairperson knew I was mad, and frustrated so he call his boss Jonathan, and their "fair" offer was half price.  You as a company are ripping people off.  Especially the ones that live paycheck to paycheck and are disabled.  I cannot even fathom the elderly whom are a fixed income and something major  happens.  Now here is the kicker, we use you as out plumbing company for our apartments in Seattle....Well not anymore.  Folks I suggest you call around and shop around and do not use these folks.
Gogo Rooter also offers plenty of ways to save money – book online and save 10%, and be sure take a look at our coupons page to save even more! As a trusted plumber in San Jose, Gogo Rooter looks forward to helping you out with all your plumbing related needs and problems. Broken faucets, clogged pipes, slow drains, or unflushable toilets are no match for our team of experts. Call us today to schedule your appointment and learn more about how we can flush your problems away!\
With experience and expertise, your local plumbers will be able to inspect your plumbing repairs and fixtures and identify where any problems may have originated. With the right tools on hand, they’ll be able to fix the problem, right there and then. If your water heater has triggered a full-blown flood, they’ll know exactly how and where to shut off the water supply. Should the flood be the result of a burst pipe, they’ll be able to change it before it can do any additional damage. Expert, cheap, and local plumbers know a lot about their craft that we do not, and the Handy platform gives you the opportunity to book them and benefit from their knowledge and ability.

It's best to hire a plumber to do a simple, everyday maintenance task for you first so you can judge his or her work. If you're happy with it, save their contact information so you'll have them on hand in case you need an emergency repair. This can spare you the extra worry and anxiety of having to track down a plumber if you have a broken pipe. Additionally, it can save you from being overcharged.

A trustworthy plumber will have both commercial liability insurance as well as be bonded. The insurance and the bond protects the plumber from paying for any damages made to your house out of pocket. Having professionals that carry both of these policies can protect all of you from any mishaps that could occur while they work on your building. Remember, not all plumbers are the same and not all of them carry the necessary insurance and bonds to protect themselves and your home from damage or shoddy work.


Not all plumbing companies can guarantee up-front pricing, superior workmanship and parts, licensed and insured plumbing contractors, and courteous support from uniformed professionals. Whether you are in need of drain cleaning or would like to schedule a plumbing inspection for your home, Mr. Rooter's plumbing services can handle it all! Our skilled plumbers are knowledgeable and equipped with the latest tools needed to achieve optimal results. Give us a call at (855) 982-2028, or request a job estimate online.
When presenting me with an estimate the first estimate that I was shown by the serviceman was $157.00. I thought this was the total for a toilet set replacement and two drains cleared in a tub. I was charged in total, $99 for the toilet seat, $119.45 to clear a bathtub drain, and $157.00 to clear another bathtub drain in the downstairs bathroom. I have never been charged such high prices! Avoid this company at all costs - because believe me, you're gonna pay.

For over three decades, Snake 'n' Rooter Plumbing Company has proudly served the Greater Kansas City, Topeka, and Lawrence communities. Our family owned business was built on the foundation of “Quality, Service, & Integrity first”. From a clogged drain or leaky pipe, on to emergency plumbing repairs, our certified technicians can help you get it fixed when called upon. All technicians are required to deliver the clean and courteous service that you expect. We are available 24 hours a day, 7 days a week, with no additional charges incurred for service on night’s, weekends, or any holidays. With nearly 80% of our service calls completed with returning customers, we take tremendous pride in the level of quality and overall service that we provide on each and every service call executed. Any problem, any job, Snake 'n' Rooter Plumbing Company can handle it!

Plumbing Repair

×