Mike was my plumber and he was fantastic! He was punctual, friendly, kind, and courteous! He diligently searched for the the unique part and replaced my bathroom tub drain. In addition, he replaced the vanity top, sink, and faucet in my guest bathroom. Both were well done. Mike worked fast and clean up after himself. The cost is a little pricey; however, I am a firm believer that you get what you pay for. I will request Mike's services again when I call Benjamin Franklin for additional services. Keep up the great work Mike. Ben Franklin management team - give Mike a raise!

Called Mr. Rooter on 11 Dec to request technician to unclog our drain. Technician arrived I explained the kitchen sink, dishwasher and washing machine would not drain and had standing water. He quoted me 200.00 to unclog and I agreed. After about 15 minutes he provided me an update stating that I had a broken pipe under my house. I asked for a quote and he came back with 10,700. Since I was in the middle of planning my Mother's funeral and had company on the way I explained that a temporary fix would have to work for now and I would get back with him later on the broken pipe. I paid him 200.00 and he left. The sink had drained, but the dishwasher and washing machine still had standing water. I turned the sink on and it would not drain.
“Don’t go to the Yellow Pages to find a plumber,” says Berkey’s Bill Stevens. “It’s like guessing lottery numbers. Anyone can make an appealing ad, but that doesn’t mean they are legitimate. In this industry, it’s easy for a plumber who develops a poor reputation to advertise under a different name. They come and go.” Even searching for someone online may end up being a scam using fake reviews. Instead, look for a plumber who is well-established in your community. Check the Better Business Bureau and read customer reviews at sites such as HomeAdvisor, Angie’s List, or Citysearch. Local contractors or plumbing fixture stores can also refer you to a quality plumber, according to Grady Daniel, who owns a plumbing company in Austin, Texas. “Most of these firms won’t work with bad plumbers.” Or simply ask your neighbors for a referral. A trusted plumber that consistently delivers quality service does not remain a secret for very long.
Mr. Rooter was the most price competitive of the 3 bids I had on sewer repair. Their initial project kicked off in a timely manner before being dragged down by delays. Eventually the project was "complete" - however no walkthrough or signoff occured. My project manager then quit Mr. Rooter. As the weeks went on I started to get calls asking for final payment, even got 1-2 offers to have people "stop by" to go over my project with me. Nothing materialized. Eventually they mailed me the paperwork and ran my credit card on file.
"We just moved to a new house and Luke did an amazing job installing our home entertainment system. We thought we had a simple TV mounting project, but Luke was able to connect all our equipment (some of which was a bit outdated) so we have one seamless audio/visual system. Plus he was able to fix some errors that Comcast had made and willing to jump in and work on a few other small projects I needed done before the holidays. His price was reasonable and in the week since he performed the work I've had 2 people knowledgeble in contracting or wiring compliment the quality of his work."

It sure can get cold in Denver, and the last thing you want is a water heater issue causing you to take cold showers. You can crank up the hot water with our help. From repairs to expansions, we easily handle all your water heater needs. We can also provide safety enhancement services. Contact us to find out how we can ensure your water heater is up to any job. It’s time to put your days of cold showers in the rearview mirror.


Started to install a toilet tank repair kit on a Saturday morning but ran into trouble with trying to remove rusted bolts. Called Mr. Rooter and had to pay $100 upfront to have a tech come to the house. Told me it would cost $700 dollars to fix the toilet. I didn't want to lose the first $100 so I agreed. He used the repair kit I bought at Home Depot, didn't subtract the cost from the bill, and they email you the receipt which is not itemized. Came home Tuesday and the toilet was leaking from the bolts that hold the tank to the bowl. Called at 2 PM and no return call the rest of the day. Called again at 4 AM Wednesday morning and waiting for someone to come back and fix it. Wish I had read the reviews here before I called them.
Drain issues are common in the Denver area, but we can put a stop to your problems quickly. We offer a variety of drain services that not only fix current problems but prevent future issues. Our state-of-the-art video inspection service allows us to identify issues quickly, and then we come up with the best plan for your needs. We quickly clean drains, repair sewer lines, and more. Your water will drain freely once we finish the job.
"We just moved to a new house and Luke did an amazing job installing our home entertainment system. We thought we had a simple TV mounting project, but Luke was able to connect all our equipment (some of which was a bit outdated) so we have one seamless audio/visual system. Plus he was able to fix some errors that Comcast had made and willing to jump in and work on a few other small projects I needed done before the holidays. His price was reasonable and in the week since he performed the work I've had 2 people knowledgeble in contracting or wiring compliment the quality of his work."
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