I contacted Mr Rooter to give me an estimate on a new tankless water heater I was looking for. Trevor came out, and he was the nicest guy and we went over all the details and information, and he told me he would give me quotes on two different systems, and I never got the quote on the second system. Their office followed up a couple times, and i had to ask for the model number for the Rinnai they were going to use, and i got all of that. I got the estimate from Tracie Hawkins in their office and i responded back to her e mail, the same day, asking for them to give me another estimate with the same Rinnai Water heater that i had been quoted with from other installers, and she never responded. Its almost a month later and I still have not heard back. I recommend that you try other plumbers if your going to be doing a large project. This was a $6000 plus project, i would have thought they might have had a little more interest in getting the job.
They advertising 24/7 service, when I called on Sunday February 11 2018, I was told Sunday service was not available. I even called twice to be sure I heard the correct information. Again I was informed no service on Sunday. I mentioned their advertising said 24/7 service. I was told no service on Sunday. I asked what 24/7 meant and did not get an answer. I am Advantage Plan member but this made not difference. This is a complete waste of money. Don't buy the Advantage Plan. This company is a complete fraud.
Temperature Control Mechanical Service is a Virginia Heating, Cooling, Plumbing, Electric, Air Conditioning, heat pump, and furnace repair, service, replacement, maintenance, and remodeling Company located in Hanover County. Temperature Control employs only the best plumber or technician for plumbing repair, air conditioner repair, heat pump repair, and furnace repair as well as all air conditioner replacement, furnace replacement, heat pump replacement, water heater replacement, and boiler replacement Hanover VA, Henrico VA, Richmond VA, Mechanicsville VA, Colonial Heights VA, Glen Allen VA, Ashland VA, Aylett VA, Beaverdam VA, Bumpass VA, Dutton VA, Louisa VA, Manakin-Sabot VA, Midlothian VA, and Sandston VA. So when you ask to find "A good Heating, Cooling, Plumbing, Electric, Air Conditioning, heat pump, and furnace repair or service company near me," you've come to the right place. To set-up a repair service estimate or replacement estimate, call (804) 752-2757. Temperature Control services all furnace, AC, filter, heat pump, boiler, and water heater brands including York.
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